About Dameware
Dameware is a remote access software from SolarWinds Worldwide, LLC. designed for Windows, Mac, and Linux workstations with mobile integration. It provides remote desktop access, system monitoring, and support capabilities so IT teams can troubleshoot issues quickly from anywhere. Deployed as a SaaS or on-premises solution, Dameware enables technicians to manage devices across different operating systems efficiently. Additionally, the software includes a customer portal and access to educational resources such as the SolarWinds Blog. Key capabilities: remote desktop access system monitoring mobile integration SaaS deployment on-premises deployment Best for: IT teams that need to support users across various platforms and locations.
SolarWinds Dameware is a versatile remote access and support solution built for IT teams that need fast, reliable, and secure troubleshooting from anywhere. Designed with flexibility in mind, Dameware offers both on-premises and SaaS deployment options, giving organizations the freedom to choose what fits their infrastructure and compliance requirements. Across all versions—Dameware Mini Remote Control, Dameware Remote Support, and Dameware Remote Everywhere—the platform emphasizes speed, remote visibility, and multi-platform compatibility. Its standout capability is seamless remote access to Windows, macOS, and Linux machines, with additional mobile device support (Android and iOS) provided through Dameware Remote Everywhere. IT technicians can remotely manage systems, deploy agents, reboot machines, access system tools, and handle user account management—all without needing a physical presence. Features like multifactor authentication, smart-card support, and secure remote sessions reinforce strong security for sensitive environments. For IT teams using SolarWinds Web Help Desk, Dameware integrates directly into ticketing workflows, enabling technicians to initiate remote sessions straight from a support ticket. Over-the-internet access, remote monitoring, alerting, and built-in reporting make the SaaS version especially powerful for distributed teams.
Pros & Cons
- Fast, reliable remote access that works across multiple operating systems.
- Strong security protections with MFA and smart-card support.
- Flexible licensing with both cloud and on-prem options.
- Smooth integration with SolarWinds Web Help Desk for unified workflows.
- Affordable compared to many enterprise remote support tools.
- Interface is functional but not as modern as some newer competitors.
- Full feature set requires different Dameware editions, which may confuse new buyers.
- SaaS version depends on stable internet connectivity for best performance.
- Limited automation compared to larger unified management suites.
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About Dameware
Dameware is a remote access software from SolarWinds Worldwide, LLC. designed for Windows, Mac, and Linux workstations with mobile integration. It provides remote desktop access, system monitoring, and support capabilities so IT teams can troubleshoot issues quickly from anywhere. Deployed as a SaaS or on-premises solution, Dameware enables technicians to manage devices across different operating systems efficiently. Additionally, the software includes a customer portal and access to educational resources such as the SolarWinds Blog. Key capabilities: remote desktop access system monitoring mobile integration SaaS deployment on-premises deployment Best for: IT teams that need to support users across various platforms and locations.
Dameware Details
Dameware's In-App Market Place
Does Dameware have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£), Aud (A$), Cad (C$), Jpy (¥), Chf (Fr), Cny (元), Inr (₹), Rub (₽)
Pros & Cons
- Fast, reliable remote access that works across multiple operating systems.
- Strong security protections with MFA and smart-card support.
- Flexible licensing with both cloud and on-prem options.
- Smooth integration with SolarWinds Web Help Desk for unified workflows.
- Affordable compared to many enterprise remote support tools.
- Interface is functional but not as modern as some newer competitors.
- Full feature set requires different Dameware editions, which may confuse new buyers.
- SaaS version depends on stable internet connectivity for best performance.
- Limited automation compared to larger unified management suites.
Dameware's Support Options
Dameware's Alternatives
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