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Software Status:Active

About Deepser

Deepser is a service management platform from Deepser that provides tools for managing workflows and service processes. It offers features such as incident management, change management, and asset management so organizations can effectively track and resolve issues. Designed for IT teams and service departments, Deepser allows users to customize workflows, automate tasks, and generate reports for better visibility into operations. The platform supports integration with other tools and has a user-friendly interface to aid in training and adoption. Key capabilities: incident management change management asset management workflow automation reporting Best for: IT teams and service departments that need to manage internal service requests and ensure operational efficiency.

Deepser Details

Vendor
Deepser
Year Launched
2017
Location
Via Luigi Dalla Via 3/B, Torre A, piano 7, int. 12 36015 Schio (VI), Italy
Deployment
cloud, on premise, linux
Training Options
documentation, videos, live online, in person
Countries Served
All Countries
Languages
English, Italian, Spanish, German
Users
IT, Customer Service, HR, Operations.
Industries Served
IT departments, Managed Service Providers (MSPs), Higher Education, Government, Healthcare, Financial Services, and Large Enterprises.
Tags
Help Desk, IDeepser

Deepser's In-App Market Place

Does Deepser have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), CAD (C$), AUD (A$), CHF (CHF), CNY (¥), INR (₹)

Pros & Cons

  • Highly configurable and editable in-house.
  • Integrates well with ticketing and asset management solutions.
  • Easy to use with a responsive support team.
  • Versatile tool with many built-in features.
  • Strong customization capabilities, including API integrations.
  • Poor graphics and user experience, not very user-friendly.
  • Requires programming experience for deeper customization.
  • No dedicated mobile app, only web-responsive access.
  • Usability on smartphones is subpar.
  • No publicly available transparent pricing model.

Deepser's Support Options

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