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About Desk365

Desk365 is a productivity software from Desk365 that supports effective task management and collaboration. It combines project tracking, time management, and team communication so users can efficiently manage their workflow. Desk365 offers a user-friendly interface that allows for easy navigation across various features. With tools for assigning tasks and tracking progress, teams can ensure accountability and transparency in their projects. The software also includes integrations with other platforms to provide a cohesive working use across different tools. Key capabilities: project tracking time management team communication task assignments integrations Best for: teams and organizations that need to manage projects and collaborate effectively.

Desk365 Details

Vendor
Desk365
Year Launched
2020
Location
San Francisco, Bay Area, United States
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Dutch, Russian, Chinese, Japanese, Korean
Users
IT support technicians, Managed service providers (MSPs), HR support specialists, Facilities support coordinators, Helpdesk agents
Industries Served
Information technology services, Education, Agriculture, Biotechnology, Healthcare
Tags
Help Desk, Customer Support, Ticketing System, Desk365

Desk365's In-App Market Place

Does Desk365 have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

No

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£)), AUD ($)

Pros & Cons

  • Allows users to raise support tickets directly through Microsoft Teams chats without lengthy forms
  • Delivers one of the fastest-loading helpdesk interfaces available, improving responsiveness and user satisfaction
  • Deep Microsoft 365 integration streamlines approvals, notifications, and workflows across the ecosystem
  • Organizations not using Microsoft Teams may miss the platform’s most innovative and differentiated features
  • Custom CSS options are limited, restricting highly advanced branding compared to more web-first helpdesk solutions

Desk365's Support Options

Email Address

support@desk365.com

Chatbot

Available

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