About Deskero
Deskero is a customer support software from Deskero that helps manage customer interactions across multiple channels. It combines ticket management, knowledge base creation, and live chat functionality so businesses can provide responsive customer service. Deskero enables teams to track inquiries, share information quickly, and resolve issues efficiently. Users can also generate reports to analyze support performance and identify areas for improvement. Key capabilities: Ticket management Knowledge base Live chat Reporting tools Multi-channel support Best for: Customer support teams that need to handle diverse customer inquiries effectively.
Deskero Details
Deskero's In-App Market Place
Does Deskero have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
Usd ($), Eur (€), Gbp (£), Aud ($), Cad ($), Jpy (¥), Cny (¥), Rub (₽), Inr (₹), Brl (R$), Zar (R), Mxn ($), Chf (Fr)
Pros & Cons
- Easy to use and intuitive interface
- Fast learning curve (can be mastered in minutes)
- Strong customer support and engaged development team
- Good integration with social networks
- Affordable, pay-for-what-you-need pricing model
- Reliable performance and daily usability
- Notes and notifications can be disorganized or easily overlooked
- Limited customization in the free trial (e.g., message personalization)
- Some users find it hard to navigate initially
- No built-in database interface for BI tools (manual data export required)
- Adoption issues with less tech-savvy users
Deskero's Support Options
Email Address
support@deskero.com