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About Desku

Desku is a digital workspace software from VMware that provides a centralized platform for managing remote work environments. It includes features such as application virtualization, desktop management, and secure access to corporate resources so users can work efficiently from any location. Desku also supports collaboration tools and integrates with existing IT systems to ensure smooth operations. Its comprehensive dashboard allows administrators to monitor usage and performance metrics effectively. Key capabilities: application virtualization desktop management secure access remote monitoring collaboration tools Best for: IT administrators and organizations that need to manage remote workforce productivity and resource access.

Desku Details

Vendor
Desku Inc
Year Launched
2022
Location
Dover, Delaware, United States
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Russian, Portuguese, Japanese, Chinese
Users
Small Business, Medium Business, E-commerce Teams, SaaS Teams, Support Teams, Startups
Industries Served
E-commerce, Retail, SaaS, Tech, Healthcare, Education, Logistics
Tags
Help Desk, IT support, ticketing system, customer service, cloud-based, IT industry, remote support

Desku's In-App Market Place

Does Desku have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (Fr), CNY (¥), SEK (kr), NZD (NZ$), INR (₹), MXN ($)

Pros & Cons

  • AI automates 50–70% of tickets, saving time for support teams
  • Unified inbox reduces complexity across multiple channels
  • Affordable alternative to platforms like Intercom and Zendesk
  • No-code setup and onboarding makes it accessible for small teams
  • Fast migration from existing helpdesk software
  • Advanced AI features may require some training to fully optimize
  • Best suited for small to medium businesses; enterprises may need more extensive features
  • Heavily reliant on quality of AI training data for chatbot effectiveness

Desku's Support Options

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