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About Dialler1

Dialler1 is a dialer software from Dialler1 that facilitates communication for businesses. It includes features such as automatic dialing, call recording, and call analytics so users can improve their telephony operations. This software is designed to manage high volumes of outbound calls efficiently. Dialler1 allows users to set up customizable dialing patterns, review call performance metrics, and maintain compliance with calling regulations. Its user-friendly interface ensures quick onboarding and minimal disruption to existing workflows. Key capabilities: automatic dialing call recording call analytics customizable dialing patterns compliance management Best for: businesses that need to improve their outbound calling efficiency.

Dialler1 Details

Vendor
Dialler1
Year Launched
Location
Microsoft Corporation One Microsoft Way Redmond, WA 98052-6399 USA
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Russian, Japanese, Chinese
Users
Agent, Supervisor, Manager, Administrator
Industries Served
Healthcare, Education, Finance, Retail
Tags
Call Center, Dialler, Microsoft

Dialler1's In-App Market Place

Does Dialler1 have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

10

Mini Apps

1. Power Dialer: Streamlines the outbound calling process by automatically dialing phone numbers and displaying relevant customer information.

2. Call Recording: Allows users to record phone conversations for quality assurance

training

and compliance purposes.

3. CRM Integration: Integrates the dialer with popular CRM platforms to provide seamless access to customer data and call history.

4. Analytics Dashboard: Provides real-time insights and reports on call performance

agent productivity

and overall campaign success.

5. Voicemail Drop: Enables users to leave pre-recorded voicemails with a single click

saving time and ensuring consistent messaging.

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD (A$), CAD (C$), CHF (CHF), CNY (¥), SEK (kr), MXN ($), NZD (NZ$), SGD (S$), HKD (HK$), NOK (kr), KRW (₩), INR (₹), RUB (₽), ZAR (R), BRL (R$)

Pros & Cons

  • Increases agent productivity by automating dialing process
  • Streamlines call management and organization
  • Improves call handling efficiency through advanced dialing features
  • Enhances customer experience with personalized interactions
  • Integrates with existing CRM systems for seamless data management
  • Limited customization options for call routing and workflows
  • Lack of advanced reporting and analytics features
  • Steep learning curve for new users
  • Occasional glitches and bugs affecting call performance
  • High cost for additional features and support services

Dialler1's Support Options

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