DiFlex logo

DiFlex

by Hexagon · Since 2019
No reviews yet
Active1+ countriesCloudOn-premise
Quick facts
VendorHexagon
Year launched2019
StatusActive
LocationHeadquarters 8 John Malkhaz Shalikashvili , Tbilisi, GE 0131, Georgia
Countries served1+
Languages1
Integrations12+
Free tier
Free trial
Contact salesYES

About DiFlex

DiFlex is a data management software from Hexagon that focuses on providing advanced unmanned aerial system (UAS) data processing capabilities. It combines high-resolution image processing, 3D modeling, and geospatial analysis so users can effectively manage and utilize aerial data. DiFlex facilitates the integration of various data sources, allowing for comprehensive analysis and reporting. It supports multiple file formats and provides tools for collaboration among team members, making data sharing and project management easier. Key capabilities: image processing 3D modeling geospatial analysis data integration collaboration tools Best for: professionals in surveying and mapping that need to process and analyze aerial data effectively.

DiFlex is a cloud-based software solution designed specifically for Computer Assisted Telephone Interviewing (CATI) and outbound calling campaigns. It caters to a wide range of users, including market research firms, telemarketing companies, collection agencies, and political campaign organizations. DiFlex boasts a variety of features aimed at streamlining call center operations, such as predictive, progressive, power, dialpad, and Dialer AI dialing modes. It also integrates with popular survey software programs, eliminating the need to switch between applications and streamlining the data collection process. The software offers pre-built integrations with various market research tools, saving time on setup and configuration. DiFlex allows for customization of SIP numbers and call campaigns, providing flexibility to users. DiFlex is deployed as a cloud-based solution, eliminating the need for installation on individual devices and simplifying setup and maintenance. This cloud-based approach also makes it accessible from anywhere with an internet connection. Unfortunately, specific details regarding pricing and the extent of customer support offered are not readily available on the company's website.

Pros & Cons

What users like
  • +Easy setup with no installation required.
  • +Flexible and customizable campaigns.
  • +Advanced analytics and monitoring tools.
  • +Secure and reliable cloud-based solution.
  • +Cloud-based deployment for easy access
What users flag
  • Limited in-app marketplace.
  • Reliance on internet and VOIP infrastructure.
  • Customization may require some technical knowledge.
  • Integration scope depends on supported tools.
  • Specific language availability may be limited.

Features

Key features

1. Full range of dialing options
Predictive, Progressive, Power, Dialpad, and Dialer AI.
2. One synchronized workspace with an intuitive interface for flexibility.
3. Unique quota management tool to target precise audience segments.
4. Integrated VOIP dialers with customizable SIP trunks and Caller IDs.
5. Two-way integrated survey software for seamless research.
6. Real-time analytics and monitoring for enhanced insights.
7. Highly secure and reliable with encrypted data and multi-region data centers.
8. Customizable campaigns without the need for scripting.

Additional features

1. Predictive, Progressive, Power, Dialpad, and Dialer AI dialing options.
2. Intuitive, synchronized workspace for seamless usability.
3. Quota management tool to ensure efficient targeting.
4. Integration with VOIP dialers and SIP customization options.
5. Pre-integrated survey tools for professional CATI surveys.
6. Real-time call tracking and metrics monitoring.
7. Live listening and on-demand call recording.
8. Multi-region data centers for redundancy and failover.
9. Encrypted data and secure communication.
10. Campaign customization without scripting.
11. Detailed call center analytics, including quota and dialing trends.
12. Survey programming and hosting for tailored solutions.
13. Data processing and manipulation for efficient results.
14. Comprehensive data visualization with expert-crafted reports.
15. Bespoke graphic design services for custom requirements.
16. Startup-friendly pricing and cost-effective deployment.
17. Easy setup with no installation or hardware needed.
18. Live chat, email, and phone support options.
19. Training resources, including tutorials and documentation.
20. Scalable cloud-based solution for businesses of any size.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

1
Countries served
1
Interface languages
Billing currencies

Available in

All Countries.

Interface languages

English

No reviews yet

Be the first to drop a review

Alternatives to DiFlex

Voyc logo

Voyc

voyc.ai is a powerful AI-driven conversation intelligence platform tailored primarily for regulated industries like financial…

Saigen Speech-to-Text Software logo

Saigen Speech-to-Text Software

Saigen Speech-to-Text Software is a speech recognition platform from Saigen that provides accurate speech-to-text solutions…

Phone Anchor logo

Phone Anchor

Phone Anchor is a communication software/platform from mNotify that connects businesses with customers through various…

intellaCX logo

intellaCX

IntellaCX is a speech intelligence software from Intella that focuses on Arabic language capabilities for…

Bigly Sales logo

Bigly Sales

[API Error: HTTPSConnectionPool(host='api.openai.com', port=44]

yoummday logo

yoummday

Yoummday is a cloud-based platform from yoummday that connects businesses with remote customer service agents.…

Often compared with DiFlex

Compare any two tools →
Voyc logo
Voyc
Speech Analytics
0.0
Saigen Speech-to-Text Software logo
Saigen Speech-to-Text Software
Text-To-Speech
0.0
Phone Anchor logo
Phone Anchor
Call Center
0.0
intellaCX logo
intellaCX
Customer Service
0.0