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DINGG

by DINGG · Since 2018
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ActiveAvailable globallyCloud
Quick facts
VendorDINGG
Year launched2018
StatusActive
LocationPune, Maharastra 411001, IN
Countries servedGlobal
Languages12
Integrations1+
Free tierN/A
Free trialN/A
Contact salesN/A

About DINGG

DINGG is a management software platform from DINGG that helps salons, spas, and beauty clinics with appointments, billing, customer management, and marketing. It includes smooth website integration for online booking, waitlist management functionality, and real-time notifications so businesses can manage their operations efficiently. The platform also features an AI Assistant for WhatsApp and two-way texting, allowing direct communication with clients, as well as the ability to track visit history, preferences, and spending patterns. These features help businesses better understand their customers and improve service delivery. Key capabilities: online booking integration waitlist management real-time notifications AI Assistant customer tracking Best for: salon and spa owners that need effective appointment and customer management solutions.

DINGG by DINGG is a feature-rich Salon Software designed to streamline operations and optimize efficiency in salon and spa businesses. From appointment scheduling to client management, DINGG offers a broad range of tools to simplify daily tasks, helping salons focus more on providing top-tier services. A key highlight of DINGG is its intuitive user interface, which features drag-and-drop scheduling, customizable widgets, and an organized dashboard, making navigation easy for even non-technical users. The thoughtful design allows salon managers to tailor the interface to their unique business needs, making the learning curve quick and manageable. One of the software's strongest aspects is its comprehensive functionality. DINGG’s online booking system provides both convenience for clients and efficiency for salon staff by automating the appointment process. The client management feature allows salons to track customer preferences and histories, enabling personalized service that can increase client retention. Another standout feature is its seamless integration with point-of-sale (POS) systems, ensuring transactions are processed smoothly and sales are efficiently tracked. DINGG also excels in inventory management, providing real-time product tracking that helps salons avoid stock shortages.

Pros & Cons

Pros
  • Ease of Use: DINGG is praised for its user-friendly interface, making it easy for anyone on the team to use, regardless of their technical expertise.
  • Industry Experience: Users with extensive experience in the salon field, such as those with over 10 years, consider DINGG to be the best software they have used.
  • Effective Scheduling: The scheduling feature is highly appreciated for its ability to manage both staff and client appointments efficiently.
  • Responsive to Feedback: The development team is noted for incorporating user suggestions over time, continuously improving the software based on user feedback.
Cons
  • WhatsApp Service Issues: There are reports of lagging in the WhatsApp services, and reminder messages not functioning as expected.
  • Appointment Cancellation and Editing: When appointments are cancelled or edited after the bill is generated, the revised sale amount sometimes does not reflect correctly in the daily sales reports.

Features

Key features

Appointment Scheduling

Streamline appointment booking and management.

Customer Management

Track customer information, preferences, and feedback.

Financial Management

Manage expenses, inventory, and billing.

Marketing Automation

Automate marketing tasks and send targeted campaigns.

Team Management

Track employee attendance, salaries, and commissions.

Additional features

Appointment Scheduling

Streamline appointment booking and management.

Customer Management

Track customer information, preferences, and feedback.

Financial Management

Manage expenses, inventory, and billing.

Marketing Automation

Automate marketing tasks and send targeted campaigns.

Team Management

Track employee attendance, salaries, and commissions.

Multi-Channel Booking

Allow customers to book appointments through various channels (website, social media, etc.).

Lead Generation

Capture and manage leads through online forms and other channels.

Customer Feedback

Collect and analyze customer feedback to improve services.

Integration

Integrate with other business tools and platforms.

Seamlessly connect with payment gateways, CRMs, and social media.
Analytics

Track key performance indicators (KPIs) and analyze business data.

Gain insights into customer behavior and business trends.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
12
Interface languages
8
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianDutchPortugueseChineseJapaneseKoreanRussianArabic

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇭CHF🇸🇪SEK

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