About Dobra Digital
Dobra Digital is a digital banking platform from GolFinTech S.A. designed for financial institutions. It provides features such as secure account management, real-time transaction monitoring, and customizable user interfaces so organizations can better serve their customers. Dobra Digital supports a range of banking operations and offers tools for compliance management to ensure regulatory adherence. This platform is built to accommodate high transaction volumes while maintaining security and performance standards. Key capabilities: account management transaction monitoring user interface customization compliance management performance analytics Best for: financial institutions that need a reliable solution for digital banking services.
Dobra Digital is a mobile-first payment processing and e-wallet platform developed by GolFinTech S.A. to promote financial inclusion in São Tomé and Príncipe, particularly for users without access to traditional banking. The platform offers a clean, minimalist interface optimized for speed and ease of use, with QR-code payments, peer-to-peer transfers, and service payments integrated directly on the home screen to enable frictionless transactions. Users can top up their wallets via Visa, bank transfers, or physical deposits, and also recharge mobile airtime or view detailed transaction histories, ensuring transparency and convenience. Dobra Digital operates with robust security, supporting real-time settlement of digital tokens to guarantee immediate liquidity, while remaining functional on standard cellular networks. The platform is API-friendly and integrates with local banks, with compatibility across iOS, Android, and macOS devices. Customer support is provided through email, website assistance, social channels like Telegram and WhatsApp, and a library of video tutorials. Its primary users include individuals for everyday payments, merchants such as market vendors and restaurants for digital transactions, and government or private entities for salary payments and service collections.
Pros & Cons
- +Enables seamless financial transactions even for users who do not have traditional bank accounts.
- +Ensures secure digital transactions, removing the need to handle cash physically.
- +Allows users to start transacting immediately with minimal setup and zero payment friction.
- −Service availability is limited to users within São Tomé and Príncipe.
- −Transactions can only be completed with a stable internet or mobile data connection.
- −The platform does not offer features for buying, selling, or storing cryptocurrencies.
Features
Key features
- Electronic Purse (Digital Fold)
- Functions as a versatile e-wallet that allows users to manage and move their money digitally via a mobile phone.
- Frictionless Service Payments
- Enables the direct payment for goods and services through the app to eliminate bureaucracy and physical queues.
- Peer-to-Peer Transfers
- Facilitates the immediate transfer of "digital folds" between different users within the Dobra Digital ecosystem.
- Omni-Platform Availability
- Offers dedicated native applications for both iOS and Android to ensure accessibility across various mobile devices.
- Supporting Video Tutorials
- Provides a comprehensive set of instructional videos to guide users through system updates and application features.
- Multichannel Support
- Features a dedicated customer service team accessible through traditional channels as well as Telegram and WhatsApp.
Additional features
- E-wallet Top-up
- Allows users to add funds to their electronic purse to prepare for future transactions.
- Cash Withdrawal
- Enables the conversion of digital folds back into physical currency through supported withdrawal methods.
- Transfer of Digital Folds Between Users
- Provides a system for sending digital currency directly to other individuals using the app.
- Movement Consultation
- Offers a digital history or statement where users can review their past payments and transactions.
- Payment for Services
- Facilitates the settlement of bills or commercial service fees directly through the mobile interface.
- Payment to Individuals
- Allows for direct mobile-to-mobile payments to other people for informal or personal transactions.
- Mobile Phone Charging
- Provides a feature to top up mobile phone credit or airtime directly from the digital wallet.
- Theft and Loss Reporting
- Includes a specialized support protocol to report and secure accounts in the event a mobile device is lost or stolen.
- Direct Customer Support
- Features a responsive service team to assist with any payment-related questions or technical issues.
- System Updates & News
- Keeps users informed about new application features and security updates via social messaging platforms.
- Tutorials and Guides
- Includes a library of user support videos to help navigate the application's various functions.
- Cross-Platform Installation
- Supports secure installation exclusively through official stores like the Apple Store and Google Play.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About Dobra Digital
Dobra Digital is a digital banking platform from GolFinTech S.A. designed for financial institutions. It provides features such as secure account management, real-time transaction monitoring, and customizable user interfaces so organizations can better serve their customers. Dobra Digital supports a range of banking operations and offers tools for compliance management to ensure regulatory adherence. This platform is built to accommodate high transaction volumes while maintaining security and performance standards. Key capabilities: account management transaction monitoring user interface customization compliance management performance analytics Best for: financial institutions that need a reliable solution for digital banking services.
Dobra Digital Details
Dobra Digital's In-App Market Place
Does Dobra Digital have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
No
Pricing Options
Accepted Payment Currencies
USD ($)
Pros & Cons
- Enables seamless financial transactions even for users who do not have traditional bank accounts.
- Ensures secure digital transactions, removing the need to handle cash physically.
- Allows users to start transacting immediately with minimal setup and zero payment friction.
- Service availability is limited to users within São Tomé and Príncipe.
- Transactions can only be completed with a stable internet or mobile data connection.
- The platform does not offer features for buying, selling, or storing cryptocurrencies.
Dobra Digital's Support Options
Contact
+239 9800532Dobra Digital's Alternatives
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Verifi Global Payment Gateway is a payment processing platform from Visa that provides secure transaction…
Vella
Vella is a multi-currency banking software from Vella Finance that provides a convenient banking use.…
Moniepoint
Moniepoint is a financial management software from Moniepoint Microfinance Bank that supports small business transactions.…
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