DocPay ACH logo

DocPay ACH

by DocPay · Since 1982
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ActiveAvailable globallyCloud
Quick facts
VendorDocPay
Year launched1982
StatusActive
LocationSan Rafael, USA
Countries servedGlobal
Languages10
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About DocPay ACH

DocPay by DocPay is a payment processing solution designed to help organizations streamline the collection, management, and tracking of payments through a secure and centralized platform.

DocPay by DocPay is a payment processing solution designed to help organizations streamline the collection, management, and tracking of payments through a secure and centralized platform. The software is intended to simplify financial transactions for businesses that require efficient payment workflows, invoice management, customer billing, and payment reconciliation. By combining payment processing capabilities with administrative tools, DocPay aims to reduce manual work, improve transaction visibility, and enhance the overall payment experience for both businesses and customers. Its feature set typically includes online payment acceptance, invoice generation, payment tracking, reporting tools, and integration capabilities that support modern business operations.

Pros & Cons

Pros
  • Practices don't have to pay any annoying merchant credit card processing or discount fees on payment plans.
  • You get guaranteed payouts on Visa and Mastercard plans even if the patient cancels their card mid-way.
  • The flat-rate bundle is incredibly cheap at just fifteen dollars a month for all their main tools.
  • It completely automates the annoying administrative work like sending email reminders and collecting monthly payments.
  • Patients get to split large balances into interest-free installments without undergoing a stressful credit check.
Cons
  • The payment plan guarantee is strictly limited to Visa and Mastercard credit cards right now.
  • Patients are forced to shoulder the payment plan fees instead of the practice covering them.
  • You have to pay an extra ten dollars monthly for account verification if you don't bundle.
  • The system doesn't automatically fix payment issues, it just tells you how you should handle them.

Features

Key features

Patient Payment Plans

Offers interest-free installment plans for patients that are free to the practice.

Online Payment Portal

Provides an affordable web-based portal for patients to settle balances.

ConfiCheck

Verifies patient bank account history to identify potential issues before setting up payment plans.

Guaranteed Card Plans

Provides a surcharge-based option that guarantees 100% payment even if a patient cancels their card.

Automated Reminders

Sends monthly email reminders to patients to ensure consistent collection of payments.

Additional features

Patient Payment Plans

Offers interest-free installments for patients using ACH or credit cards with zero merchant fees for the practice.

ConfiCheck

Screens patients for a history of bounced checks before setting up direct bank account debits for ten dollars monthly.

Online Patient Payment Portal

Provides a highly cost-effective online webpage where patients can easily pay their balances securely.

Guaranteed Card Payment Plans

Protects practice revenue by guaranteeing full payouts on MasterCard and Visa plans even if cards are cancelled.

DOCPAY Bundle

Combines payment plans, guaranteed options, the online portal, and ConfiCheck into a single discounted package.

Automated Administration

Handles the entire backend workload including email reminders, account collection, direct deposits, and issue resolution instructions.

Past Due Account Collections

Provides dedicated solutions to help offices recover money from accounts that are significantly overdue.

Cost Segregation Services

Extends specialized financial services to help practices optimize their tax savings and cash flow.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
10
Interface languages
20
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianPortugueseDutchJapaneseChineseen

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇳CNY🇮🇳INR🇨🇭CHF🇷🇺RUB🇧🇷BRL🇲🇽MXN🇰🇷KRW🇸🇬SGD🇭🇰HKD🇸🇪SEK🇳🇿NZD🇹🇷TRY🇿🇦ZAR🇺🇸USD

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