DoneDone logo

DoneDone

by DoneDone · Since 2007
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Active1+ countriesCloud
Quick facts
VendorDoneDone
Year launched2007
StatusActive
Location1125 Leona, Austin, TX 78702, USA
Countries served1+
Languages1
Integrations4+
Free tierN/A
Free trialN/A
Contact salesN/A

About DoneDone

DoneDone is a task management software/platform from DoneDone that helps teams manage clients, projects, and emails efficiently. It combines task management, help desk functionalities, and resources such as help docs and blog announcements so teams can track tasks and stay accountable from one place. Users can easily utilize a shared inbox to simplify communication and monitor project progress smoothly. With a user-friendly interface, teams can prioritize tasks and manage support requests effectively. Key capabilities: task management help desk help docs blog announcements shared inbox Best for: teams and organizations that need an integrated solution for project management and client communication.

**DoneDone by DoneDone** is a powerful and intuitive task management software that provides a streamlined solution for managing projects, tasks, and communication within teams. Designed with simplicity and efficiency in mind, the platform caters to a wide range of users, from small businesses to larger enterprises, helping teams collaborate more effectively and stay organized. DoneDone’s clean, straightforward design ensures that users can navigate its features with ease, significantly reducing the learning curve compared to more complex project management tools. One of the standout aspects of **DoneDone** is its **user interface**, which is highly user-friendly and minimalist in design. This simplicity doesn't come at the cost of functionality but instead enhances productivity, as users can quickly find what they need without wading through unnecessary complexity. The **Kanban board** is a key feature of the interface, offering a visual representation of tasks that makes tracking progress intuitive and straightforward. Users also benefit from a streamlined **dashboard**, which provides a clear overview of ongoing projects and tasks.

Pros & Cons

Pros
  • User-Friendly: Easy to use with a clean interface.
  • Comprehensive Features: Combines project management, issue tracking, and customer support.
  • Affordable Pricing: Competitive pricing plans.
Cons
  • Limited Integrations: Fewer integrations compared to some competitors.
  • No In-App Marketplace: Lacks an in-app marketplace for additional features.

Features

Key features

1. Task Management

Streamline internal tasks and projects with ease.

2. Shared Inboxes

Collaborate seamlessly on client communication.

3. Ticket Portal

Provide a centralized hub for client support.

4. Workflows

Customize your team's processes for optimal efficiency.

5. API & Integrations

Connect DoneDone with other tools for a streamlined workflow.

Additional features

1. Task tracker

Organize bugs, tasks, issues, and to-dos in a centralized location.

2. Kanban Boards

Visualize and manage work in progress.

3. Custom Workflows

Create tailored workflows to fit your team's needs.

4. Reports

Track team performance and identify areas for improvement.

5. Shared inbox

Manage incoming emails from clients, prospects, and customers.

6. Ticket Portal

Provide a self-service portal for clients to track their support requests.

7. Auto-forward

Automatically forward company emails to DoneDone for streamlined communication.

8. Centralized communication

Keep track of all client conversations in one place.

9. Customer self-service

Empower clients to manage their support requests.

10. Conversation history

View the entire history of client interactions.

11. Pre-built workflows

Use templates for common workflows like bug tracking, customer support, and hiring.

12. Custom workflows

Create unique workflows to match your specific business processes.

13. Flexibility

Easily modify workflows to adapt to changing needs.

14. Integrations

Connect DoneDone with other tools like Slack, GitHub, and Zendesk.

15. API

Access DoneDone's API to build custom integrations or automation.

16. Streamlined workflow

Connect your favorite tools for a more efficient workflow.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Collaborate
USD 5/mo
billed monthly
Collaborate
USD 6/mo
billed monthly
Outreach
USD 12/mo
billed monthly

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

All Countries.

Interface languages

English

Billing currencies

🇺🇸USD

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