DoneDone logo

DoneDone

by DoneDone · Since 2007
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Active1+ countriesCloud
Quick facts
VendorDoneDone
Year launched2007
StatusActive
Location1125 Leona, Austin, TX 78702, USA
Countries served1+
Languages1
Integrations4+
Free tier
Free trial
Contact sales

About DoneDone

DoneDone is a task management software/platform from DoneDone that helps teams manage clients, projects, and emails efficiently. It combines task management, help desk functionalities, and resources such as help docs and blog announcements so teams can track tasks and stay accountable from one place. Users can easily utilize a shared inbox to simplify communication and monitor project progress smoothly. With a user-friendly interface, teams can prioritize tasks and manage support requests effectively. Key capabilities: task management help desk help docs blog announcements shared inbox Best for: teams and organizations that need an integrated solution for project management and client communication.

**DoneDone by DoneDone** is a powerful and intuitive task management software that provides a streamlined solution for managing projects, tasks, and communication within teams. Designed with simplicity and efficiency in mind, the platform caters to a wide range of users, from small businesses to larger enterprises, helping teams collaborate more effectively and stay organized. DoneDone’s clean, straightforward design ensures that users can navigate its features with ease, significantly reducing the learning curve compared to more complex project management tools. One of the standout aspects of **DoneDone** is its **user interface**, which is highly user-friendly and minimalist in design. This simplicity doesn't come at the cost of functionality but instead enhances productivity, as users can quickly find what they need without wading through unnecessary complexity. The **Kanban board** is a key feature of the interface, offering a visual representation of tasks that makes tracking progress intuitive and straightforward. Users also benefit from a streamlined **dashboard**, which provides a clear overview of ongoing projects and tasks.

Pros & Cons

What users like
  • +User-Friendly: Easy to use with a clean interface.
  • +Comprehensive Features: Combines project management, issue tracking, and customer support.
  • +Affordable Pricing: Competitive pricing plans.
What users flag
  • Limited Integrations: Fewer integrations compared to some competitors.
  • No In-App Marketplace: Lacks an in-app marketplace for additional features.

Features

Key features

1. Task Management
Streamline internal tasks and projects with ease.
2. Shared Inboxes
Collaborate seamlessly on client communication.
3. Ticket Portal
Provide a centralized hub for client support.
4. Workflows
Customize your team's processes for optimal efficiency.
5. API & Integrations
Connect DoneDone with other tools for a streamlined workflow.

Additional features

1. Task tracker
Organize bugs, tasks, issues, and to-dos in a centralized location.
2. Kanban Boards
Visualize and manage work in progress.
3. Custom Workflows
Create tailored workflows to fit your team's needs.
4. Reports
Track team performance and identify areas for improvement.
5. Shared inbox
Manage incoming emails from clients, prospects, and customers.
6. Ticket Portal
Provide a self-service portal for clients to track their support requests.
7. Auto-forward
Automatically forward company emails to DoneDone for streamlined communication.
8. Centralized communication
Keep track of all client conversations in one place.
9. Customer self-service
Empower clients to manage their support requests.
10. Conversation history
View the entire history of client interactions.
11. Pre-built workflows
Use templates for common workflows like bug tracking, customer support, and hiring.
12. Custom workflows
Create unique workflows to match your specific business processes.
13. Flexibility
Easily modify workflows to adapt to changing needs.
14. Integrations
Connect DoneDone with other tools like Slack, GitHub, and Zendesk.
15. API
Access DoneDone's API to build custom integrations or automation.
16. Streamlined workflow
Connect your favorite tools for a more efficient workflow.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Collaborate

USD 5

Collaborate

USD 6

Outreach

USD 12

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

All Countries.

Interface languages

English

Billing currencies

🇺🇸USD

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