Doxim Payment logo

Doxim Payment

by Doxim · Since 2000
No reviews yet
ActiveAvailable globallyCloudOn-premise
Quick facts
VendorDoxim
Year launched2000
StatusActive
LocationToronto, Canada
Countries servedGlobal
Languages12
Integrations1+
Free tierNO
Free trialNO
Contact salesYES
Last reviewed: Jun 2026

About Doxim Payment

An omnichannel billing and payment platform for highly regulated industries. It provides end-to-end payment processing, bill presentment, and reconciliation tools with real-time integration into core systems like CIS.

Doxim Payments is a robust, omnichannel billing and payment solution specifically engineered for highly regulated sectors such as utilities, financial services, and healthcare. The platform excels at bridging the gap between legacy core systems—like Customer Information Systems (CIS)—and modern digital payment requirements. By offering a unified, white-labeled portal, Doxim enables organizations to present bills and accept payments across diverse channels, including web, mobile, IVR, and physical kiosks. A key strength is its 'penny-to-penny' reconciliation capability, which automates the posting of payments back to core systems, significantly reducing manual administrative overhead. The platform is built with a strong focus on security, adhering to PCI DSS, NACHA, and SOC 2 standards, and provides highly configurable fee models that allow businesses to balance operational costs. While the platform is feature-rich, its implementation is tailored to enterprise-level needs, often requiring integration projects with existing core infrastructure. For organizations looking to modernize their bill-to-payment lifecycle while maintaining strict regulatory compliance, Doxim offers a comprehensive, end-to-end managed service approach.

Pros & Cons

Pros
  • Provides a unified platform for both bill presentment and payment processing.
  • Offers deep integration capabilities with core systems like CIS for real-time reconciliation.
  • Supports a wide range of payment channels including mobile, IVR, and walk-in POS.
  • Maintains high security standards including PCI DSS and SOC 2 compliance.
  • Enables hyper-personalized customer experiences through branded, white-labeled portals.
Cons
  • Implementation typically requires integration with core systems, which may involve significant setup time.
  • Pricing is not publicly listed and requires contact with sales for custom quotes.
  • The platform is primarily focused on highly regulated industries, which may limit its utility for general-purpose businesses.

Features

Key features

Omnichannel Bill Presentment

Delivers bills across print and digital channels to improve customer engagement and compliance.

Real-Time Payment Posting

Synchronizes payment data directly with core systems like Customer Information Systems (CIS) for accurate reconciliation.

Configurable Fee Models

Supports flexible convenience fee structures based on transaction amounts, payment methods, or account types.

Self-Service Portal

Provides a white-labeled, mobile-first interface for customers to view bills, manage accounts, and schedule payments.

Automated Recurring Payments

Enables customers to enroll in AutoPay and schedule recurring transactions through a secure portal.

Additional features

Multi-Channel Payment Support

Accepts payments via web portals, mobile devices, pay-by-text, phone IVR, kiosks, and walk-in POS.

Advanced Reporting

Offers cloud-based dashboards and reports for tracking payment activity, trends, and performance.

Security Compliance

Maintains PCI DSS, NACHA, and SOC 2 compliance with tokenization for sensitive data protection.

API Integration

Supports real-time, synchronous integration with core systems for data extraction and payment confirmation.

Webhook Notifications

Sends automated callbacks to external URLs for real-time data updates and workflow triggers.

Batch File Processing

Handles high-volume, scheduled payment processing via SFTP and SSH.

Administrative Controls

Allows management of user roles and permissions to control access to payment information.

Customer Insights

Centralizes payment history and behavior data to help identify trends and improve service experiences.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
12
Interface languages
10
Billing currencies

Interface languages

EnglishFrenchSpanishGermanItalianPortugueseDutchRussianChineseJapaneseKoreanArabic

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY🇮🇳INR🇷🇺RUB🇲🇽MXN

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