An omnichannel billing and payment platform for highly regulated industries. It provides end-to-end payment processing, bill presentment, and reconciliation tools with real-time integration into core systems like CIS.
Doxim Payments is a robust, omnichannel billing and payment solution specifically engineered for highly regulated sectors such as utilities, financial services, and healthcare. The platform excels at bridging the gap between legacy core systems—like Customer Information Systems (CIS)—and modern digital payment requirements. By offering a unified, white-labeled portal, Doxim enables organizations to present bills and accept payments across diverse channels, including web, mobile, IVR, and physical kiosks. A key strength is its 'penny-to-penny' reconciliation capability, which automates the posting of payments back to core systems, significantly reducing manual administrative overhead. The platform is built with a strong focus on security, adhering to PCI DSS, NACHA, and SOC 2 standards, and provides highly configurable fee models that allow businesses to balance operational costs. While the platform is feature-rich, its implementation is tailored to enterprise-level needs, often requiring integration projects with existing core infrastructure. For organizations looking to modernize their bill-to-payment lifecycle while maintaining strict regulatory compliance, Doxim offers a comprehensive, end-to-end managed service approach.
Delivers bills across print and digital channels to improve customer engagement and compliance.
Synchronizes payment data directly with core systems like Customer Information Systems (CIS) for accurate reconciliation.
Supports flexible convenience fee structures based on transaction amounts, payment methods, or account types.
Provides a white-labeled, mobile-first interface for customers to view bills, manage accounts, and schedule payments.
Enables customers to enroll in AutoPay and schedule recurring transactions through a secure portal.
Accepts payments via web portals, mobile devices, pay-by-text, phone IVR, kiosks, and walk-in POS.
Offers cloud-based dashboards and reports for tracking payment activity, trends, and performance.
Maintains PCI DSS, NACHA, and SOC 2 compliance with tokenization for sensitive data protection.
Supports real-time, synchronous integration with core systems for data extraction and payment confirmation.
Sends automated callbacks to external URLs for real-time data updates and workflow triggers.
Handles high-volume, scheduled payment processing via SFTP and SSH.
Allows management of user roles and permissions to control access to payment information.
Centralizes payment history and behavior data to help identify trends and improve service experiences.
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An omnichannel billing and payment platform for highly regulated industries. It provides end-to-end payment processing, bill presentment, and reconciliation tools with real-time integration into core systems like CIS.
Does Doxim Payment have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
5
Automatic Payment Scheduling: This add-on allows users to schedule payments to be automatically processed at specific intervals
making it easier to manage recurring payments.
Secure Payment Processing: This add-on enhances the security of payment processing by encrypting transaction data and providing additional layers of authentication to protect sensitive information.
Integration with Accounting Software: This add-on allows users to integrate their payment processing system with popular accounting software platforms
streamlining financial management and reconciliation processes.
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Email Address
support@doxim.comContact
1-866-475-9876Documentation
https://www.doxim.com/documentationCommunity Forums
https://community.doxim.comChatbot
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