DSS Patient Case Manager logo

DSS Patient Case Manager

by DSS (Document Storage Systems) · Since 1994
No reviews yet
ActiveAvailable globallyCloudOn-premise
Quick facts
VendorDSS (Document Storage Systems)
Year launched1994
StatusActive
LocationChicago, Illinois, USA
Countries servedGlobal
Languages11
Integrations1+
Free tierN/A
Free trialN/A
Contact salesN/A
Last reviewed: Jun 2026

About DSS Patient Case Manager

A healthcare management platform designed for VA inpatient and outpatient care teams. It provides standardized workflows, real-time patient status tracking, and suicide prevention screening tools to improve clinical efficiency and care coordination.

DSS Patient Case Manager (PCM HRO) is a specialized healthcare software solution purpose-built for Department of Veterans Affairs (VA) clinical teams. It functions as a centralized hub for managing both inpatient and outpatient caseloads, with a heavy emphasis on high-reliability organization (HRO) principles and suicide prevention. The platform addresses the fragmentation often found in clinical systems by providing standardized workflows, real-time patient status snapshots, and automated tracking for critical action items. By integrating directly into clinical environments, it helps teams manage abnormal result follow-ups and suicide screenings more efficiently than manual processes or siloed spreadsheets. While the product is highly tailored to the VA's specific regulatory and clinical requirements, it offers significant value in improving care coordination and patient safety. Support is robust, with 24/7/365 coverage options available for mission-critical systems, and the company maintains a long-standing partnership with the VA to ensure interoperability with existing health IT infrastructure.

Pros & Cons

Pros
  • Purpose-built for VA clinical workflows and suicide prevention requirements.
  • Provides real-time visibility into patient status for improved shift handovers.
  • Standardizes care coordination across inpatient and outpatient teams.
  • Backed by 24/7/365 support options for mission-critical healthcare environments.
Cons
  • Highly specialized for VA environments, which may limit applicability for non-federal healthcare providers.
  • Requires integration with existing VistA systems, which can be complex to manage.
  • Pricing is not publicly disclosed and requires direct consultation with the vendor.

Features

Key features

Suicide Prevention Screening

Automates suicide risk assessments and ensures timely completion of key action items for high-risk patients.

Inpatient Care Tracking

Provides real-time snapshots of patient status for shift handovers and identifies Veterans with worsening clinical conditions.

Outpatient Care Management

Tracks abnormal result follow-ups and ensures outpatient teams meet VA directives for patient care.

Standardized Clinical Workflows

Offers enterprise-wide coordination tools to streamline rounding and patient status monitoring.

Custom Reporting

Generates tailored reports to support patient rounding and clinical data analysis.

Additional features

Real-Time Visibility

Enables care teams to monitor patient caseloads across inpatient and outpatient settings.

Action Item Management

Automates the tracking of clinical tasks to ensure no patient needs are overlooked.

Shift Handoff Support

Facilitates communication between clinical shifts by providing updated patient status snapshots.

Clinical Decision Support

Identifies Veterans with worsening conditions to prompt timely clinical intervention.

Enterprise Coordination

Supports standardized care delivery across multiple VA clinical domains.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
11
Interface languages
4
Billing currencies

Interface languages

EnglishSpanishFrenchGermanItalianJapaneseChinese (Simplified)Chinese (Traditional)KoreanArabicRussian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD

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