SocialNote logo

SocialNote

by SocialNote, LLC · Since 2015
No reviews yet
Active1+ countries
Quick facts
VendorSocialNote, LLC
Year launched2015
StatusActive
LocationPflugerville, Texas 78660, US
Countries served1+
Languages1
Integrations
Free tier
Free trial
Contact sales

About SocialNote

SocialNote is a note-taking software from SocialNote - EverNote that helps users organize and manage their thoughts and information. It combines text note creation, multimedia support, and collaboration features so users can easily share notes and ideas with others. The platform allows users to capture ideas in various formats, including text, images, and audio, facilitating flexible documentation. Additionally, it supports real-time collaboration, making it easier for teams to work together on projects. SocialNote also offers tagging and search functionalities, helping users locate information quickly and efficiently. Key capabilities: note organization multimedia integration real-time collaboration tagging system search functionality Best for: individuals and teams that need a comprehensive solution for note-taking and information sharing.

Socialnote is a "Digital Life Raft" for social care providers drowning in paperwork. It successfully bridges the gap between high-quality care delivery and the rigorous administrative demands of the CQC. By putting the daily log at the heart of the system, it ensures that care teams are focused on the person, not the filing cabinet. It is the ideal choice for small-to-mid-sized UK care agencies looking to modernize their operations and improve their regulatory ratings.

Pros & Cons

What users like
  • +Managers can monitor care quality across multiple locations from a single dashboard.
  • +Combines HR, Finance, and Care Records
  • +Staff often find it easier to use than traditional paper-based logging
What users flag
  • An agency must provide staff with smartphones or tablets.
  • Migrating paper records into a digital care plan system requires significant initial labor.
  • Not highly optimized for international care standards

Features

Key features

Person-Centred Care Planning
Create and manage highly detailed, individualised care plans that focus on the specific needs and goals of service users.
Real-Time Daily Logging
Allows care staff to record daily notes, incidents, and medication administration (eMAR) instantly via mobile devices.
CQC Compliance Tools
Built-in reporting and auditing features specifically mapped to the Care Quality Commission (CQC) "KLOEs" (Key Lines of Enquiry).
Staff Rota & Scheduling
An integrated scheduling system that matches staff availability and skill sets with the needs of service users.
Outcome Tracking
Visual dashboards that monitor the progress of service users against their specific outcomes and milestones.

Additional features

Incident & Accident Reporting
Securely log and track incidents with automated alerts for management and regulatory bodies.
eMAR (Electronic Medication Administration Records)
Reduces errors by providing digital alerts and logs for medication schedules.
Staff HR & Training Tracking
Manage staff files, certifications, and training expiry dates to ensure a compliant workforce.
Family & Professional Portal
A secure access point for family members or external professionals to view authorized care updates.
Document Management
Secure cloud storage for all contracts, assessments, and identification documents.
Finance & Billing Integration
Tools to track care hours and generate accurate invoices for local authorities or private payers.
Communication Hub
Internal messaging system to keep care teams synchronized during shift handovers.
Risk Assessments
Digital templates for conducting and reviewing environmental and personal risk assessments.
Inquiry/Referral Management
Track new inquiries from the initial contact through the assessment phase to enrollment.
Task Management
Set reminders for staff for specific health check-ups, appointments, or administrative duties.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

United States

Interface languages

English

Billing currencies

🇺🇸USD

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