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Software Status:Active

About EasyCall Cloud

EasyCall Cloud is a cloud communication software from Easy4cloud that provides voice and video calling capabilities. It includes features such as call recording, virtual teams, and integration with CRM systems so users can maintain effective communication across remote locations. This platform is designed for businesses looking to improve their calling solutions without significant infrastructure investment. EasyCall Cloud supports various devices and offers scalability to meet the needs of growing organizations. Key capabilities: call recording virtual teams CRM integration multi-device support cloud-based infrastructure Best for: businesses that need reliable communication solutions for remote collaboration.

EasyCall Cloud Details

Vendor
Easy4cloud
Year Launched
2011
Location
Via Francesco Sforza, 14, Milano, Lombardia 20122, ITALY
Deployment
cloud, ios, android
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Portuguese, Dutch, Italian, Russian, Chinese, Japanese
Users
Small to large enterprises, Call centers, Customer service teams, Telemarketing teams
Industries Served
Call Centers, Customer Service, Telemarketing, Sales Teams
Tags
Contact Center, CRM, VoIP, Telemarketing, Customer Service, Cloud-based

EasyCall Cloud's In-App Market Place

Does EasyCall Cloud have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), JPY (¥), AUD ($), CAD ($), CHF (CHF), CNY (¥), SEK (kr), NZD ($), KRW (₩), SGD ($), HKD ($), NOK (kr)

Pros & Cons

  • Ease of Use: Users consistently praise the software's user-friendly interface and intuitive design.
  • VoIP Capabilities: Advanced VoIP features for efficient and cost-effective calling.
  • Omnichannel Support: Ability to engage with customers across multiple channels, including SMS, email, and social media.
  • Scalability and Flexibility: The cloud-based solution offers scalability to accommodate growing business needs.
  • Good Customer Service: Positive feedback on the quality of customer support.
  • Reporting Features: Some users have expressed dissatisfaction with the reporting capabilities.
  • Mobile App: The lack of a dedicated mobile app is a drawback for some users.
  • Technical Issues: Occasional software glitches and hardware compatibility issues have been reported.

EasyCall Cloud's Support Options

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