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EC Intelligence

by Scinable Co., Ltd. · Since 2014
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Active1+ countriesCloud
Quick facts
VendorScinable Co., Ltd.
Year launched2014
StatusActive
LocationDiamond Gate Ikebukuro 5F, 1-16-15 Minamiikebukuro, Toshima-ku, Tokyo
Countries served1+
Languages1
Integrations1+
Free tier
Free trial
Contact sales

About EC Intelligence

EC Intelligence is an analytics platform from Scinable Co., Ltd. that provides industry insights and audit, consulting, financial advisory, risk management, and tax services from Deloitte's global network of member firms. It combines connecting the dots, data analysis, and reporting capabilities so users can make informed decisions based on comprehensive data insights. The platform supports various industry sectors, allowing for tailored analysis and reports. Users can easily access critical information needed for strategic planning and compliance. Key capabilities: data visualization risk assessment financial reporting industry benchmarking compliance tracking Best for: businesses that need accurate risk management and advisory solutions.

EC Intelligence by Scinable Co., Ltd. is a robust customer data platform (CDP) designed to help businesses collect, unify, and analyze customer data from various touchpoints. This platform aggregates data from online and offline sources, such as websites, mobile apps, social media, CRM systems, and customer support platforms, creating a single customer view. With EC Intelligence, businesses can gain deeper insights into customer behavior, preferences, and purchasing patterns, which can be used to create targeted marketing campaigns, improve customer experiences, and drive growth. The platform’s advanced analytics and segmentation tools allow businesses to segment customers based on demographics, purchase history, and engagement level, enabling highly personalized interactions. Additionally, EC Intelligence integrates with existing marketing and sales tools, making it easier to automate customer communication and improve customer retention. Whether for retail, hospitality, or B2B services, EC Intelligence helps businesses optimize their marketing strategies and create more meaningful customer relationships. The user interface of EC Intelligence is designed to be intuitive and user-friendly, allowing businesses to navigate its features with ease.

Pros & Cons

What users like
  • +1. It's an all-in-one marketing automation tool specialized for e-commerce and mail order, eliminating the need for other marketing tools.
  • +2. It enables profitable promotional campaigns based on "customer behavior" and automatically extracts customers likely to purchase through product correlation analysis.
  • +3. It offers a wide range of features including abandoned cart recovery, personal sales, 1-to-1 online customer service, and product search and recommendations.
  • +4. It appears to be user-friendly with an "easy 3-minute inquiry" process.
What users flag
  • 1. Limited support for complex data analysis and reporting

Features

Key features

1. Comprehensive MA (Marketing Automation)
This feature allows for multi-channel communication with customers via email, LINE, SMS, app notifications, and even direct mail (DM). This integrated approach helps in targeted marketing and engagement.
2. Data Analysis
The software includes robust data analysis capabilities, crucial for understanding customer behavior, identifying trends, and optimizing marketing strategies to improve sales performance on EC sites.
3. CDP (Customer Data Platform)
A CDP is central to unifying customer data from various sources, providing a single, comprehensive view of each customer. This enables highly personalized marketing and improved customer experience.
4. Regular Updates based on User Requests
The commitment to regular updates based on feedback from implementing companies indicates a user-centric development approach, ensuring the software evolves to meet real-world business needs and stays relevant.
5. Wide Range of Use Cases and Industry-Specific Solutions
The extensive list of "導入事例" (Case Studies) across diverse industries like Fashion, Food, Cosmetics, BtoB, and Reuse/rental suggests the software is highly adaptable and provides tailored solutions for various e-commerce verticals.
6. Chatbot Guidance
The mention of a "Chatbot will guide you" implies an in-built customer support or user guidance system, potentially enhancing user experience and problem-solving within the software itself or on client EC sites.

Additional features

1. MA (Marketing Automation)
Encompasses various channels like email, LINE, SMS, app notifications, and DM for automated marketing campaigns and customer communication.
2. Data Analysis
Tools and functionalities for analyzing various data points to gain insights into customer behavior, sales trends, and overall EC site performance.
3. CDP (Customer Data Platform)
A system designed to collect, unify, and manage customer data from multiple sources, creating a comprehensive customer profile for personalized interactions.
4. Regular Updates
The software is continuously updated based on feedback and requests from companies that have implemented it, ensuring ongoing improvement and relevance.
5. Comprehensive Range of Functions
The software is equipped with a wide array of features specifically designed to enhance and improve the overall shopping experience on e-commerce sites.
6. 機能紹介 (Feature Introduction)
Likely a section detailing the various capabilities and functionalities of the software.
7. 導入事例 (Case Studies)
Provides examples and details of how the software has been successfully implemented by various companies across different industries.
8. Use Cases
Describes different scenarios and applications where the software can be effectively utilized.
9. Price Information
Details regarding the pricing structure and plans for the software.
10. Blog
A platform for articles and content related to the software, e-commerce, or industry insights.
11. Column
Similar to a blog, offering opinion pieces or in-depth articles.
12. EC Intelligence Feature Introduction
Potentially a specific section highlighting features related to e-commerce intelligence or analytics.
13. Media Coverage
Information about the software being featured or discussed in various media outlets.
14. Notice
A section for announcements or important updates from the company.
15. Seminar
Information about upcoming seminars or webinars related to the software or e-commerce best practices.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Monthly Cost

JPY 100,000

Countries & Languages

1
Countries served
1
Interface languages
1
Billing currencies

Available in

All Countries.

Interface languages

Japanese

Billing currencies

🇯🇵JPY

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