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Software Status:Active

About Emetti

Emetti is a customer support software from Emetti that helps B2Cs facilitate trust and retain customers to grow healthy, sustainable businesses. It includes Emetti Newsfeed, Emetti Chat, and Emetti Messages, so companies can effectively communicate and engage with their clients. The Emetti Knowledge Base provides accessible information, aiding both customers and support agents. This platform is designed to improve customer interactions and simplify support processes. With its user-friendly interface, businesses can easily manage inquiries and improve their support efforts. Key capabilities: Emetti Newsfeed Emetti Chat Emetti Messages Emetti Knowledge Base customer interaction management Best for: B2C businesses that need efficient customer support solutions.

Emetti Details

Vendor
Emetti
Year Launched
2018
Location
3439 Terra Vita Place, 33, Vancouver, British Columbia V5K 5H7, CA
Deployment
cloud
Training Options
demo, account manager, community
Countries Served
All Countries
Languages
English
Users
Marketing Managers, Customer Service Representatives, Sales Managers, Social Media Managers, Business Development Managers.
Industries Served
Healthcare, Education, Finance, Retail, Hospitality, Manufacturing
Tags
Customer Engagement Software, Emetti

Emetti's In-App Market Place

Does Emetti have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • 1. Emetti Newsfeed allows easy embedding of company updates and special offers directly on a website with social media distribution.
  • 2. Emetti Chat provides instant website chat functionality with a shared inbox for team responses.
  • 3. The platform offers a free 14-day trial for easy evaluation.
  • 4. Emetti helps businesses inform customers, retain their business, and simplify communication workflows.
  • 1. Initially, billing workflows were not prioritized, indicating an incomplete product at launch.

Emetti's Support Options

Chatbot

Available

Emetti's Alternatives