Enghouse Networks Billing SaaS logo

Enghouse Networks Billing SaaS

by Enghouse Networks · Since 1984
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ActiveAvailable globallyCloud
Quick facts
VendorEnghouse Networks
Year launched1984
StatusActive
Location80 Tiverton Court, Suite 800, Markham Ontario, L3R 0G4
Countries servedGlobal
Languages1
Integrations1+
Free tier
Free trial
Contact salesYES

About Enghouse Networks Billing SaaS

Enghouse Networks Billing SaaS is a billing software from Enghouse Networks that provides billing management and financial reporting for telecommunications and utility providers. It includes features such as automated invoicing, real-time usage tracking, and customizable reporting so that businesses can effectively manage their revenue streams. This software supports various billing models and integrates with existing systems, making it adaptable to different operational needs. Additionally, Enghouse Networks Billing SaaS ensures compliance with industry regulations, offering peace of mind for users. Key capabilities: automated invoicing real-time usage tracking customizable reporting regulatory compliance integration support Best for: telecommunications and utility companies that need efficient billing processes and comprehensive financial reporting.

Enghouse Networks Billing SaaS is a comprehensive utility billing software designed to cater to the needs of utility companies and resellers serving power, gas, water, mobile, and broadband customers. Its primary purpose is to streamline billing processes, enhance customer care, and support self-care functionalities, enabling service providers to reduce time to revenue and rapidly launch next-generation converged telecommunications and utility services. Key features include advanced rating, invoicing, customer care, and self-care capabilities, which can be deployed within three months. The user interface of Enghouse Networks Billing SaaS is designed to be user-friendly and intuitive. It offers a clean and organized layout, making navigation straightforward for users of all technical backgrounds. Unique design elements, such as customizable dashboards and easy-to-use reporting tools, enhance the overall user experience. The software also provides a seamless transition between different modules, ensuring that users can efficiently manage various tasks without confusion. In terms of functionality and features, Enghouse Networks Billing SaaS stands out with its robust capabilities. The software supports advanced rating and invoicing, which are essential for accurate and timely billing.

Pros & Cons

What users like
  • +1. Comprehensive Feature Set: Offers a wide range of functionalities, including CPQ, order orchestration, service fulfillment, billing, invoice and finance management, and CRM integration.
  • +2. Flexibility and Customization: Adaptable to various business models and service offerings, allowing for customization to specific needs.
  • +3. Automation and Efficiency: Automates many processes, reducing manual effort and improving operational efficiency.
  • +4. Integration Capabilities: Seamlessly integrates with third-party systems, including CRM and tax platforms.
  • +5. Scalability: Designed to handle increasing business demands and growing customer bases.
  • +6. Real-time Insights: Provides real-time visibility into key performance indicators, enabling data-driven decision-making.
  • +7. Enhanced Customer Experience: Improves customer experience through efficient order processing, accurate billing, and effective customer support.
What users flag
  • 1. Complexity: The comprehensive feature set might make the software complex to implement and configure for smaller businesses.
  • 2. Vendor Lock-in: Relying heavily on a single vendor might limit flexibility and increase switching costs.
  • 3. Customization Limitations: While customization is possible, it may require significant effort and technical expertise.
  • 4. Dependency on Third-Party Integrations: The effectiveness of the solution may depend on the reliability and performance of third-party integrations.

Features

Key features

1. Configure Price Quote (CPQ)
This feature allows CSPs to create and manage complex service offerings, including bundling and discounting, in a user-friendly interface.
2. Order Orchestration
The integrated Business Process Management (BPM) system enables the automation of complex workflows, ensuring efficient order processing and provisioning.
3. Service Fulfillment
This feature automates the order fulfillment process, including provisioning services and integrating with third-party systems.
4. Billing
The flexible rating and mediation engine supports various billing models, including retail, wholesale, and metered usage. It also integrates with multiple third-party tax partners.
5. Invoice and Finance Management
This feature covers the entire invoicing and finance lifecycle, including e-billing presentment, payment processing, accounts receivable management, and general ledger integration.
6. Native CRM Support
Out-of-the-box integration with Salesforce enables seamless customer relationship management, entitlement management, trouble ticketing, and customer self-service.

Additional features

1. Configure Price Quote (CPQ)
A three-step order wizard for real-time ordering.
2. Order Orchestration
Automated workflows for efficient order processing and provisioning.
3. Service Fulfillment
Automated order fulfillment and integration with third-party systems.
4. Billing
Flexible rating and mediation engine supporting various billing models and tax jurisdictions.
5. Invoice and Finance Management
E-billing presentment, payment processing, AR management, and GL integration.
6. Native CRM Support
Out-of-the-box Salesforce integration, entitlement management, trouble ticketing, and customer self-service.
7. Mediation and Rating
Supports any metered usage.
8. Service Configuration and Billing
Configures and bills for any service offering.
9. Dedicated Mobile App for E-Billing Presentment
Provides a user-friendly mobile app for e-billing.
10. Fully Integrated Managed Taxation
Supports all services and jurisdictions.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
7
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇳CNY

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