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About eNPS

ENPS is an employee engagement platform from EngageRocket designed to help businesses gain actionable insights for improving retention. It combines employee engagement surveys, 360 feedback, and peer evaluations so organizations can retain top talent and build a thriving workplace. The platform focuses on people-driven success, allowing employers to gather relevant feedback and create a positive work environment. With features like BELONG for engagement surveys and GROW for feedback, eNPS supports comprehensive analysis and actionable reports. Key capabilities: employee engagement surveys 360 feedback peer evaluations actionable insights retention strategies Best for: HR professionals and managers that need to assess and improve employee engagement.

eNPS Details

Vendor
EngageRocket
Year Launched
2016
Location
Austin, Texas
Deployment
cloud
Training Options
videos, demo
Countries Served
All Countries.
Languages
English
Users
1. HR Managers, 2. Team Leaders, 3. Employee Engagement Specialists, 4. Department Heads, 5. Executives
Industries Served
Healthcare, Education, Finance, Retail
Tags
Employee Engagement, NPS, eNPS, EngageRocket

eNPS's In-App Market Place

Does eNPS have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($)

Pros & Cons

  • The core eNPS question is straightforward, making it easy to implement and for employees to respond to.
  • Due to its simplicity, eNPS surveys can achieve higher response rates compared to lengthy and complex surveys.
  • Many platforms provide benchmarking data, allowing companies to compare their scores against industry standards.
  • Pulse surveys and integrated feedback tools provide continuous, real-time insights into employee sentiment.
  • The clear, actionable nature of eNPS feedback helps companies prioritize improvement areas.
  • eNPS has been shown to correlate with retention, productivity, and other key business outcomes.
  • The single-question format may not provide enough context to fully understand employee sentiment.
  • Some employees may feel pressured to give a high score, leading to inaccurate results.
  • Over-reliance on eNPS without additional context from qualitative feedback can be misleading.
  • Measuring eNPS is only the first step; effective follow-up and communication are crucial for driving change.
  • Advanced features and integrations, especially with platforms like Qualtrics, can be complex and costly.
  • Platforms like Culture Amp and Quantum Workplace can be expensive for small businesses.

eNPS's Support Options

Chatbot

Available

eNPS's Alternatives