About eRSP
ERSP is a project management software from Fullstream Operations that assists in resource planning and project tracking. It combines task assignment, progress monitoring, and budget management so teams can effectively manage their projects. The platform allows users to collaborate in real-time, ensuring that all stakeholders are updated on project status. Additionally, eRSP provides reporting tools to analyze project performance and outcomes. Key capabilities: task assignment progress monitoring budget management real-time collaboration reporting tools Best for: project managers and teams that need to effectively track project progress and manage resources.
eRSP is a venerable, all-in-one cloud-based home care software solution that has successfully supported over 2,000 agencies for more than two decades. Its core strengths lie in its robust Revenue Cycle Management (RCM) automation, which significantly streamlines billing and payroll processes through deep integration with financial platforms, and its highly compliant Mobile EVV solution (eRSP Mobile Connect). Built on Microsoft Azure, it provides exceptional security and reliability. While the extensive features can present a learning curve and require a custom quote for pricing, eRSP remains a proven, powerful platform ideal for agencies seeking a stable, enterprise-level solution to manage the complexities of scheduling, compliance, and financial optimization in home care.
Pros & Cons
- +Streamlines our processes allowing us to focus more time on providing the best quality care for our clients
- +The features all tie in with our daily operations in servicing our clients and scheduling our caregivers for their shifts
- +Ability to generate detailed reports and provide real-time updates to communication and coordination among caregivers
- +User-friendly interface and comprehensive features.
- −The form builder is somewhat limited, and there is a charge to make custom forms not available on the form builder.
- −The user interface is somewhat bland
- −Lack of some useful functionality
- −Can not set up different activites for differnt shifts.
Features
Key features
- Comprehensive All-in-One Platform
- Unifies all critical home care operations—scheduling, EVV, billing, and payroll—within a single, cloud-based platform to prevent data silos and streamline workflows.
- Seamless EVV and Mobile Clocking
- Features Mobile Clocking with GPS Geo-Tracking, telephony late alerts, and a tolerance map to ensure compliant electronic visit verification (EVV) with federal and state regulations.
- Automated Revenue Cycle Management (RCM)
- Automates complex financial tasks including automatic pre-calculation of invoice and pay rates, integrated payment processing (ACH/Credit Card), and management of refunds/reversals.
- Intelligent Scheduling with Skill-to-Care Matching
- Centralizes scheduling, facilitating automated calendar generation, and matching caregivers to clients based on skills, client needs, and availability for optimal care quality.
- Robust Caregiver Enablement Tools
- Offers a dedicated Mobile App for real-time shift views, documentation (care notes/activities), electronic signature capture, and instant two-way messaging.
Additional features
- Client Management & Intake
- Centralized system to easily define client conditions, service needs, and manage initial patient registration and records.
- Multi-Location Management
- Allows franchises and agencies with multiple offices to centralize or segment data and management from one system.
- Prospect & Referral Management (CRM)
- Tools to track potential clients and referral sources, helping agencies manage their sales pipeline and business development efforts.
- Applicant Tracking & Onboarding
- Features for online applications, tracking candidate status, integrated background checks, and tracking training/certifications for new hires.
- HIPAA & Compliance
- Built on Microsoft Azure with industry-leading security and features designed to maintain HIPAA compliance and facilitate state payer audits.
- Dashboards & Reports
- Provides real-time visibility into agency performance, including caregiver utilization, visit completion rates, and financial KPIs.
- Telephony Late Alerts
- Instantly notifies office staff of caregiver no-shows or late clock-ins via the mobile app, allowing for immediate resolution.
- Digital Forms & Documentation
- Paperless processing allows caregivers to enter care notes and capture client/family signatures electronically via the mobile app.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About eRSP
ERSP is a project management software from Fullstream Operations that assists in resource planning and project tracking. It combines task assignment, progress monitoring, and budget management so teams can effectively manage their projects. The platform allows users to collaborate in real-time, ensuring that all stakeholders are updated on project status. Additionally, eRSP provides reporting tools to analyze project performance and outcomes. Key capabilities: task assignment progress monitoring budget management real-time collaboration reporting tools Best for: project managers and teams that need to effectively track project progress and manage resources.
eRSP Details
eRSP's In-App Market Place
Does eRSP have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£)
Pros & Cons
- Streamlines our processes allowing us to focus more time on providing the best quality care for our clients
- The features all tie in with our daily operations in servicing our clients and scheduling our caregivers for their shifts
- Ability to generate detailed reports and provide real-time updates to communication and coordination among caregivers
- User-friendly interface and comprehensive features.
- The form builder is somewhat limited, and there is a charge to make custom forms not available on the form builder.
- The user interface is somewhat bland
- Lack of some useful functionality
- Can not set up different activites for differnt shifts.
eRSP's Support Options
Email Address
support@ersp.zendesk.comContact
888-262-4166Documentation
https://erspsolutions.com/home-care-white-papers/eRSP's Alternatives
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