Softiya

Softiya is a comprehensive, cloud-based platform designed to streamline operations for home-care, social-service, and non-emergency medical transportation agencies, providing a unified solution for scheduling, electronic visit verification (EVV), billing, payroll, HR management, and documentation. The software allows agencies to manage multiple service types — including personal care, home health visits, residential shift scheduling, and NEMT logistics — within a single system, offering flexibility for organizations operating across different programs or states. Its scheduling and EVV tools ensure accurate tracking of caregiver assignments, visit start and end times, and service completion, while integrating seamlessly with billing and payroll modules to automate claim generation, payroll exports, and financial reporting. The HR functionality helps agencies maintain staff credentials, track background checks, monitor training compliance, and reduce risk, supporting regulatory readiness and audit preparedness. Softiya’s multi-program and multi-state capabilities enable shared client and staff records across different service lines while respecting state-specific rules, which is particularly valuable for agencies with complex operational structures. Users appreciate the platform for reducing administrative burden, improving workflow visibility, and enhancing coordination between office staff, field workers, and clients.