About eVoice
EVoice is a virtual telephone number and call-based solution from Ziff Davis that enables small to medium enterprise businesses to access a suite of enterprise-grade communication tools. It includes features such as Ziff Davis Accessibility Policy, Legal & Patent Notices, and Privacy Preferences, so businesses can manage their communications effectively. eVoice allows users to set up virtual phone numbers, receive calls on various devices, and access voicemail services. This platform is designed for businesses that require professional voice communication without the need for traditional phone lines. Key capabilities: virtual phone numbers call management voicemail services multi-device access compliance resources Best for: small to medium enterprises that need efficient communication solutions.
e-Voice is a virtual phone system that offers a range of features designed to streamline business communications. With e-Voice, businesses can establish a professional phone presence without the need for traditional hardware, making it a flexible and cost-effective solution. One of the key advantages of e-Voice is its user-friendly interface. The web-based dashboard is intuitive and easy to navigate, even for those who aren't tech-savvy. This simplicity allows users to quickly set up and manage their virtual phone system without requiring extensive technical knowledge. In terms of functionality, e-Voice offers a comprehensive suite of features. Users can assign virtual numbers, set up auto-attendants, route calls efficiently, record calls for quality assurance, and gain valuable insights through call analytics. Additionally, e-Voice provides voicemail, call transfer, and call forwarding capabilities, ensuring that businesses can stay connected with their customers. The cloud-based nature of e-Voice ensures reliable performance and minimal downtime. The platform can handle a high volume of calls efficiently, making it suitable for businesses of all sizes.
Pros & Cons
- +Good quality playback on recordings and easy to update from any device.
- +Professional voicemail and greeting, improving business image.
- +Flexibility to have calls follow you to multiple phones.
- +Option to choose a toll-free or local business number.
- +Voicemail transcription and easy return calls via the app.
- −Inadequate customer service, particularly during service disruptions.
- −Unreliable service, with sudden suspensions and outages.
- −Issues with login and access to accounts.
- −Poor voicemail transcription accuracy leading to confusion.
Features
Key features
- 1. Auto Attendants
- Automates call answering and directs callers to the right department without a live receptionist.
- 2. Live Attendants
- Provides real-time call handling by a live person for personalized customer support.
- 3. Call Management
- Manages calls with features like forwarding, voicemail, and screening to ensure smooth operations.
- 4. Call Routing
- Directs incoming calls to the appropriate person or department based on predefined rules.
- 5. Call Recording
- Records calls for compliance, training, and quality assurance purposes.
- 6. Call Tracking and Analytics
- Tracks call data and provides insights on call performance for business analysis.
- 7. Multiple International and Local Phone Numbers
- Offers a wide selection of local, national, and international numbers for a global presence.
- 8. Scalable for Virtual Offices
- Scales easily as businesses grow, offering flexibility for multiple locations and remote teams.
Additional features
- 1. Enterprise-grade communication tools
- 2. Auto attendants for call handling
- 3. Live attendants for real-time support
- 4. Call management system for easy operation
- 5. Call routing for directing calls to the right departments
- 6. Call recording for compliance and training
- 7. Call tracking and analytics for performance insight
- 8. Global number coverage in over 50 countries
- 9. Localized offerings in 7 countries
- 10. Scalable solution suitable for growing businesses
- 11. Flexible integration with other tools
- 12. Virtual office presence for businesses worldwide
- 13. User-friendly interface for seamless management
- 14. Pricing options based on features and users
Pricing
Countries & Languages
Interface languages
Billing currencies
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About eVoice
EVoice is a virtual telephone number and call-based solution from Ziff Davis that enables small to medium enterprise businesses to access a suite of enterprise-grade communication tools. It includes features such as Ziff Davis Accessibility Policy, Legal & Patent Notices, and Privacy Preferences, so businesses can manage their communications effectively. eVoice allows users to set up virtual phone numbers, receive calls on various devices, and access voicemail services. This platform is designed for businesses that require professional voice communication without the need for traditional phone lines. Key capabilities: virtual phone numbers call management voicemail services multi-device access compliance resources Best for: small to medium enterprises that need efficient communication solutions.
eVoice Details
eVoice's In-App Market Place
Does eVoice have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (Fr), CNY (¥), RUB (₽), MXN ($)
Pros & Cons
- Good quality playback on recordings and easy to update from any device.
- Professional voicemail and greeting, improving business image.
- Flexibility to have calls follow you to multiple phones.
- Option to choose a toll-free or local business number.
- Voicemail transcription and easy return calls via the app.
- Inadequate customer service, particularly during service disruptions.
- Unreliable service, with sudden suspensions and outages.
- Issues with login and access to accounts.
- Poor voicemail transcription accuracy leading to confusion.
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