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About Exacaster Customer 360

Exacaster Customer 360 is a customer data platform from Exacaster that consolidates customer information for better insights. It combines data integration, analytics, and reporting capabilities so organizations can understand their customer behaviors and preferences. This platform allows users to merge data from various sources, analyze patterns, and generate comprehensive reports for informed decision-making. Exacaster Customer 360 is designed to help businesses improve their customer engagement strategies through data-driven insights. Key capabilities: data integration customer analytics reporting tools user-friendly dashboard real-time updates Best for: marketing teams and customer service professionals that need to use customer data for targeted outreach and improved service delivery.

Exacaster Customer 360 Details

Vendor
Exacaster
Year Launched
2011
Location
Exacaster UAB BNordic Business Center, 5th floor J. Basanaviciaus 26 Vilnius LT-03224 Lithuania, EU
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
All Countries.
Languages
English
Users
Marketing Analyst, Data Scientist, Customer Service Representative, Sales Manager, CRM Manager.
Industries Served
Healthcare, Education, Finance, Retail
Tags
Customer Data Platform Software, Exacaster Customer 360

Exacaster Customer 360's In-App Market Place

Does Exacaster Customer 360 have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€)

Pros & Cons

  • 1. It centralizes and automates customer data management for telcos.
  • 2. The platform enables highly personalized customer experiences across multiple touchpoints.
  • 3. It offers pre-built AI-powered apps for specific telco challenges like churn prediction and Next Best Offer.
  • 4. The software significantly reduces data engineering effort and streamlines data activation.
  • 1. While it mentions exposing data to existing BSS systems, the ease and depth of two-way integration for real-time operations isn't explicitly elaborated.

Exacaster Customer 360's Support Options

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