eXsight logo

eXsight

by MTS IntegraTRAK · Since 1984
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ActiveAvailable globallyCloudOn-premise
Quick facts
VendorMTS IntegraTRAK
Year launched1984
StatusActive
Location5041 Dallas Highway, Suite 304 Powder Springs, GA 30127, USA
Countries servedGlobal
Languages1
Integrations
Free tier
Free trial
Contact salesYES

About eXsight

EXsight is a monitoring software from MTS IntegraTRAK that provides visibility into network and system performance. It includes real-time tracking, detailed analytics, and alerting capabilities so users can effectively manage their IT infrastructure. eXsight supports comprehensive reporting features, historical data analysis, and customizable dashboards to facilitate informed decision-making. This tool is designed for organizations needing to maintain optimal system uptime and performance management. Key capabilities: real-time monitoring detailed analytics alerting capabilities comprehensive reporting customizable dashboards Best for: IT managers and system administrators that need to monitor and analyze network performance.

eXsight by MTS IntegraTRAK is a powerful telephony expense management (TEM) software designed to help organizations optimize their telecom costs and improve operational efficiency. The platform’s ability to provide real-time visibility into call tracking, invoice management, and asset utilization allows businesses to make more informed decisions, reduce unnecessary expenses, and streamline telecom operations. While the specifics of the user interface are not explicitly detailed, eXsight is likely designed to be intuitive, catering to IT professionals and telecom managers who need easy access to key data and insights. One of the standout features of eXsight is its real-time call tracking and reporting, which allows businesses to monitor call activity and identify patterns in usage. This is complemented by its invoice management system, which enables users to allocate costs to the appropriate departments and detect discrepancies. The software also helps with dispute resolution, identifying billing errors and overcharges, which is crucial for maintaining cost efficiency. Additionally, the platform supports call recording and monitoring for quality assurance and compliance, making it a comprehensive solution for managing telecom operations.

Pros & Cons

What users like
  • +• Comprehensive Visibility: Provides a comprehensive view of telecom usage, including call duration, destination, and cost.
  • +• Platform Support: Supports a wide range of PBX and UC platforms.
  • +• Robust Reporting: Offers a variety of reports to analyze usage data and identify cost-saving opportunities.
  • +• User-Friendly Interface: Intuitive interface for easy navigation and data analysis.
  • +• Strong Customer Support: Offers responsive and helpful support.
  • +• Cloud-Based Option: Available as a cloud-based solution for easy deployment and management.
  • +• Security: Ensures the security and confidentiality of sensitive telecom data.
  • +• Integration Capabilities: Integrates with other tools and systems.
What users flag
  • • Complex Setup: Can be complex to set up, especially for large organizations with multiple sites and diverse telecom environments.
  • • Limited Customization: May not offer the same level of customization as some other call accounting solutions.
  • • Pricing: Pricing is not readily available

Features

Key features

• Visibility
Provides a comprehensive view of telecom usage, including call duration, destination, and cost.
• Productivity Boost
Helps identify productivity trends and potential inefficiencies.
• Cost Savings
Enables cost optimization by analyzing usage patterns and identifying cost-saving opportunities.

Additional features

• Compliance
Ensures compliance with telecom policies and regulations.
• Platform Support
Supports a wide range of PBX and UC platforms, including Cisco, Avaya, Microsoft Teams, Unify, Mitel, Alcatel-Lucent, Nortel, NEC, and others.
• Cloud Deployment
Available as a cloud-based solution for easy deployment and management.
• Robust Reporting
Offers a variety of reports to analyze usage data and identify cost-saving opportunities.
• User-Friendly Interface
Intuitive interface for easy navigation and data analysis.
• Data Security
Ensures the security and confidentiality of sensitive telecom data.
• Integration Capabilities
Integrates with other tools and systems to provide a comprehensive view of telecom expenses.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
9
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇨🇳CNY🇮🇳INR🇷🇺RUB

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