About Fastcall
Fastcall is a communications platform from Fastcall that supports business communication needs. It combines call tracking, CRM integration, and analytics so users can manage interactions effectively. Fastcall offers features to facilitate real-time reporting and automate call logging, which helps improve workflow and data accuracy. This platform is designed for sales teams who require detailed performance insights and efficient tracking of client interactions. Key capabilities: call tracking CRM integration real-time reporting automated call logging analytics Best for: sales teams that need to manage and analyze communication for better decision-making.
Fastcall is a powerful call center software designed to enhance productivity and streamline communication for businesses using Salesforce. It offers a native click-to-call app that integrates seamlessly with Salesforce, providing features like softphone, local caller ID, voicemail drop, and SMS capabilities2. The primary purpose of Fastcall is to eliminate manual sales tasks and capture both inbound and outbound phone and SMS data directly into Salesforce, making it easier for businesses to close deals and manage customer interactions efficiently. The user interface of Fastcall is intuitive and user-friendly, making it easy for users to navigate and utilize its features. The design is clean and straightforward, with a focus on simplicity and efficiency. Unique design elements include the ability to multitask by copying and pasting numbers outside of Salesforce for quick calls while manually loading contact information3. This feature allows users to prospect from webpages and add contacts manually into Salesforce, attaching the call to the contact record seamlessly. In terms of functionality and features, Fastcall stands out with its robust capabilities.
Pros & Cons
- +1. Potentially Cost-Effective: Fastcall positions itself as a potential replacement for multiple Salesforce add-ons, offering a single license at a lower cost. However, a precise comparison depends on the specific add-ons you'd be replacing.
- +2. Tiered Pricing: Fastcall offers two main pricing plans (Essential and Pro) with annual and likely monthly options. This allows some flexibility based on your needs and budget.
- −2. Potential Hidden Costs: A footnote mentions a Twilio subaccount is required for phone number allocation and pay-as-you-go minutes. This suggests additional costs beyond the base Fastcall subscription.
Features
Key features
- 1. Ability to develop custom functionalities based on specific business needs
- 2. • Deep Salesforce Integration
- Fastcall integrates seamlessly with various Salesforce functionalities like Sales Engagement, Einstein Conversation Insights, Omni-Channel, and Salesforce Mobile. This eliminates the need for separate apps and provides a unified user experience.
- 3. • Inbound and Outbound Communication
- Fastcall handles both inbound and outbound calls. Features like intelligent call routing, voicemail drop & transcription, and conference calls ensure efficient call management.
- 4. • Multi-Channel Communication
- Beyond calls, Fastcall allows SMS/MMS and WhatsApp messaging directly from Salesforce. This expands communication options for businesses.
- 5. • Global Reach
- Fastcall offers worldwide phone and messaging services, catering to businesses with international operations.
- 6. • AI-Powered Insights
- Fastcall integrates with Einstein AI to summarize calls and provide actionable insights, improving post-call analysis and decision-making.
- • Cost-Effectiveness
- Compared to using multiple Salesforce add-ons, Fastcall claims to offer a more affordable solution with a single li
Additional features
- 1. Click-To-Dial & List Dialing for efficient call initiation
- 2. Voicemail Drop & Transcription for capturing messages
- 3. Predictive dialing (to be confirmed)
- 4. Progressive dialing (to be confirmed)
- 5. Sending and receiving messages directly from Salesforce
- 6. SMS templates and automated messages for streamlined communication
- 7. Sending SMS by list for bulk communication
- 8. Conducting video calls for enhanced communication
- 9. Sharing screens for demonstrations or collaboration
- 10. Adding multiple participants to calls for group discussions
Pricing
Monthly plans
Essential
USD 30
Pro
USD 60
Countries & Languages
Interface languages
Billing currencies
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About Fastcall
Fastcall is a communications platform from Fastcall that supports business communication needs. It combines call tracking, CRM integration, and analytics so users can manage interactions effectively. Fastcall offers features to facilitate real-time reporting and automate call logging, which helps improve workflow and data accuracy. This platform is designed for sales teams who require detailed performance insights and efficient tracking of client interactions. Key capabilities: call tracking CRM integration real-time reporting automated call logging analytics Best for: sales teams that need to manage and analyze communication for better decision-making.
Fastcall Details
Fastcall's In-App Market Place
Does Fastcall have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Essential
USD 30
Pro
USD 60
Accepted Payment Currencies
Usd ($)
Pros & Cons
- 1. Potentially Cost-Effective: Fastcall positions itself as a potential replacement for multiple Salesforce add-ons, offering a single license at a lower cost. However, a precise comparison depends on the specific add-ons you'd be replacing.
- 2. Tiered Pricing: Fastcall offers two main pricing plans (Essential and Pro) with annual and likely monthly options. This allows some flexibility based on your needs and budget.
- 2. Potential Hidden Costs: A footnote mentions a Twilio subaccount is required for phone number allocation and pay-as-you-go minutes. This suggests additional costs beyond the base Fastcall subscription.
Fastcall's Support Options
Email Address
support@fastcall.comChatbot
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