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Software Status:Active

About FCS Voice

FCS Voice is a voice communication software from Full Compass Systems that provides reliable and efficient communication solutions. It includes features such as call routing, voicemail management, and call recording, so users can manage communications effectively. Designed for hospitality and business environments, FCS Voice supports multiple languages and offers integration with existing systems to facilitate easier implementation. The software is also customizable, allowing businesses to tailor it to their specific needs. Key capabilities: call routing voicemail management call recording multi-language support system integration Best for: businesses and hospitality professionals that need efficient communication solutions.

FCS Voice Details

Vendor
FCS Voice: Full Compass Systems
Year Launched
Location
9770 Silicon Prairie Parkway, Madison, WI 53719
Deployment
Training Options
demo, account manager, community
Countries Served
Select countries: United States, Canada, Mexico, United Kingdom, Germany, France, Spain, Italy, Australia, Japan.
Languages
English, Spanish
Users
Administrators, Customer Service Representatives, Sales Team Members, Quality Assurance Specialists, IT Support Staff
Industries Served
Healthcare, Education, Finance, Retail, Telecom, Hospitality, Government, Legal, Transportation
Tags
Call Recording, Voice Recording, Compliance, Quality Assurance, Analytics, Communication, Customer Service, Call Centers, Reporting

FCS Voice's In-App Market Place

Does FCS Voice have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

0

Mini Apps

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), MXN ($), BRL (R$), INR (₹), AED (د.إ), ZAR (R), CHF (CHF), SEK (kr), NOK (kr)

Pros & Cons

  • Easy-to-use interface for call recording
  • Advanced search and playback functions for easily accessing recorded calls
  • Integration with existing phone systems for seamless recording process
  • Customizable settings for recording parameters and storage options
  • Enhanced security features to ensure compliance with industry regulations
  • Limited customization options for call recording parameters
  • Steep learning curve for new users
  • Compatibility issues with certain phone systems or devices
  • Lack of advanced features such as real-time transcription or sentiment analysis
  • Relatively high cost compared to other call recording software on the market

FCS Voice's Support Options

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