FeedbackSwift logo

FeedbackSwift

by Exentrim
No reviews yet
ActiveAvailable globallyCloudFree tier
Quick facts
VendorExentrim
Year launchedN/A
StatusActive
LocationAnaheim, California
Countries servedGlobal
Languages7
IntegrationsN/A
Free tierYES
Free trialYES
Contact salesYES

About FeedbackSwift

FeedbackSwift (developed by European software firm Exentrim) is an approachable, highly configurable survey and feedback management platform.

FeedbackSwift (developed by European software firm Exentrim) is an approachable, highly configurable survey and feedback management platform. Trusted by enterprise organizations and healthcare providers such as Siemens, Belmedic, and Pharmed, FeedbackSwift distinguishes itself through its thoughtful accessibility design and specialized response mechanics. Unlike cookie-cutter survey builders, FeedbackSwift includes unique features such as question importance scoring (which gauges how much a topic matters to the user), GPS location logging, and a guided UI crafted specifically for delicate or elderly respondents. Backed by native iOS/Android companion apps, a 7-day free trial, and multi-language support, FeedbackSwift is a strong choice for businesses, medical facilities, and research teams needing clean, accessible data collection without bloated software licenses.

Pros & Cons

Pros
  • Smoothly handles multi-language content across 8 major European languages.
  • Tracks physical response locations and extracts verified testimonials natively.
  • Captures not just the respondent's rating, but how much that topic actually matters to them.
  • Uniquely optimized for older patients, delicate respondent groups, and vision-impaired users.
Cons
  • Visual customization relies on presets and color themes rather than deep raw CSS editing.
  • Lacks hundreds of native 1-click App Marketplace connectors out-of-the-box.
  • Less recognized in mainstream markets compared to legacy tools like SurveyMonkey or Typeform.

Features

Key features

Exentrim Content Store

An in-app template ecosystem where users can download pre-designed survey templates or sell custom questionnaires.

Direct Testimonial Capture

Collects authentic written impressions and testimonials directly within survey workflows.

GPS Location Tracking

Captures precise geographical coordinates where surveys or field responses are completed.

Question Importance Rating

Allows respondents to rate how important a specific question or topic is to them, refining stakeholder feedback focus.

Guided Responding & Accessible Design

Step-by-step UI designed for delicate or elderly respondent groups (e.g., medical patients or users with visual impairment).

Additional features

Response Editing Prior to Submission

Gives respondents a final review screen where they can check, modify, or update their answers before officially submitting the survey.

Anonymous Respondent Modes

Optionally strips out IP addresses, contact details, and identifying metadata so participants (such as employees or patients) feel comfortable giving honest feedback.

Real-Time Statistical Reporting

Instantly computes response trends, charts, crosstabs, and summary statistics as new submissions arrive.

Automated Email Notifications

Triggers automatic email alerts to admins when a survey is submitted—especially useful for flagging low ratings or urgent customer service requests in real time.

File Uploads

Allows participants to attach files (such as medical images, receipts, documents, or photos) directly into their survey responses.

Predesigned Question Libraries

Provides a repository of pre-written questions and standardized survey blocks across industry sectors to speed up the questionnaire creation process.

Custom Logo Branding & Color Themes

Lets you upload your organization’s logo and adjust color palettes to match your brand guidelines across all web and mobile survey interfaces.

Custom URLs

Enables web domain customization so survey links reflect your company's web address instead of a generic third-party domain.

Mobile Applications (iOS/Android)

Companion native apps available on the Apple App Store and Google Play allow administrators to build surveys, monitor incoming data on the go, and deploy offline surveys directly onto tablet or smartphone screens.

Unlimited Surveys and Tests/Quizzes

Allows you to create an unrestricted number of feedback forms, market research questionnaires, and scored tests or quizzes without hitting soft limits or paying per questionnaire.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
7
Interface languages
3
Billing currencies

Interface languages

EnglishSpanishFrenchGermanPortugueseItalianTurkish

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP

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