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Feedzai

by Feedzai · Since 2011
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ActiveAvailable globallyCloud
Quick facts
VendorFeedzai
Year launched2011
StatusActive
LocationWeWork Paseo de la Castellana, nº 43 (Oficina 105 – Piso 6) C.P. 28046 Madrid, Spain
Countries servedGlobal
Languages4
Integrations
Free tier
Free trial
Contact salesYES

About Feedzai

Feedzai is a fraud and financial crime prevention platform from Feedzai that helps stop fraud across all channels. It provides AI advanced fraud prevention and anti-money laundering (AML), Feedzai IQ for actionable network intelligence, and automated account opening orchestration so organizations can effectively combat financial crime. Feedzai's platform ensures trusted digital identity, helps defeat scams and transaction fraud, and reduces compliance expenses. It is recognized as a leader in multiple financial crime prevention segments, making it a reliable choice for businesses. Key capabilities: AI Advanced AI for Fraud Prevention and AML Feedzai IQ Actionable Network Intelligence Feedzai Orchestration Automated Account Opening Fraud Prevention Across All Channels Identity Verification of Customer Legitimacy Best for: financial institutions and organizations that need reliable fraud and financial crime prevention solutions.

Feedzai is an AI-native, end-to-end RiskOps platform designed for global financial leaders to prevent fraud, scams, and money laundering across the entire customer lifecycle, from account opening to transaction monitoring. Its core functionality unifies fraud and AML compliance into a single system, leveraging specialized, explainable AI, advanced behavioral biometrics, and tools like AutoML. This highly accurate approach ensures real-time risk decisioning, significantly reducing operational costs by cutting false positives (by up to 73%) while maintaining a frictionless experience for legitimate customers. The platform boasts robust performance, handling billions of events with millisecond latency, securing over $8 trillion in annual payments. It serves a wide user base, including Retail and Commercial Banks, Payment Service Providers (PSPs), Merchant Acquirers, and Government agencies. Deployment is primarily offered as a Cloud/SaaS solution ("Feedzai as a Service") built on AWS infrastructure, providing automatic updates and scalability. A flexible "Buy2Build" hybrid approach is also available, balancing immediate deployment with deep customization. Feedzai provides comprehensive 24/7 global support with dedicated Customer Success Managers, though some users report occasional support delays during peak hours.

Pros & Cons

What users like
  • +Provides a single AI-driven platform covering the full financial crime lifecycle from onboarding to AML compliance.
  • +Processes billions of transactions annually with proven real-time performance at global banking scale.
  • +Reduces false positives significantly while improving fraud detection rates through machine learning optimization.
  • +Enhances customer experience by detecting fraud without adding friction during legitimate transactions.
  • +Offers advanced behavioral biometrics that increase identity assurance and reduce account takeover risks.
What users flag
  • Implementation can be complex and time-consuming for smaller institutions with limited technical resources.
  • Focused primarily on enterprise and Tier 1 financial institutions, which may limit accessibility to SMBs.
  • Requires significant data preparation and integration work for optimal model performance.
  • Customization and configuration may depend heavily on professional services or partner support.
  • No public API documentation or sandbox for developers to test integrations freely.
  • Limited visibility into specific system compatibility and prebuilt connectors from the website.

Features

Key features

Real-time Fraud Detection
Detects and blocks fraud, scams, mules, and money laundering in real time using AI and machine learning.
Unified RiskOps Platform
Integrates fraud prevention, AML compliance, KYC, and risk management into one centralized platform.
Behavioral Biometrics
Uses behavioral analytics to detect abnormal user actions and authenticate trusted digital identities.
Feedzai Orchestration
Provides end-to-end data and decision orchestration across onboarding, monitoring, and investigations.
Feedzai IQ
Delivers privacy-preserving intelligence using shared network data to enhance fraud detection accuracy.
ScamAlert GenAI
AI-powered agent for scam detection and customer protection against social engineering attacks.
AML Transaction Monitoring
Monitors suspicious activities and automates compliance for anti-money laundering regulations.
Account Opening Protection
Detects synthetic identities and fraudulent account creation attempts in real time.
Transaction Scoring
Scores every payment or transaction instantly to identify risk with minimal customer friction.
Watchlist Screening
Performs PEP, sanctions, and blacklist screening to ensure compliance.

Additional features

Account Opening
Identifies and blocks fraudulent account creation attempts at the onboarding stage.
New Account Fraud
Detects synthetic identities and prevents identity-based fraud before it spreads.
Account Monitoring
Continuously profiles user behavior to spot abnormal activities in real time.
Transaction Fraud
Scores and analyzes transactions instantly to stop unauthorized or suspicious payments.
Scam Prevention
Uses AI and behavioral signals to detect social engineering and scam activity.
Merchant Acquiring Risk Management
Monitors merchants for unusual or high-risk activities during and after onboarding.
KYC / CDD
Automates customer due diligence and identity verification to comply with global regulations.
AML Transaction Monitoring
Detects suspicious money movement and supports case management for investigations.
Watchlist Screening
Matches customers and transactions against global sanction lists and PEP databases.
RiskOps
Provides unified case management, investigation tools, and orchestration across all financial crime workflows.
Feedzai IQ
Leverages collective intelligence and data sharing to improve detection performance across institutions.
Feedzai Orchestration
Connects and automates risk and compliance decisions across the customer lifecycle.
Behavioral Biometrics
Tracks digital and behavioral patterns to identify trusted users and spot anomalies.
Digital Trust
Ensures safe digital identities using continuous monitoring and behavioral profiling.
Model Deployment Acceleration
Enables 25% faster machine learning model deployment for real-time updates.
Fraud Analytics Dashboard
Offers visualization and reporting tools for monitoring fraud trends and KPIs.
AI-Powered Decisioning
Enhances accuracy with adaptive AI and ML-driven scoring systems.
Partner and Marketplace Integrations
Connects with major fintech, banking, and cloud systems through APIs and AWS Marketplace.
API and Data Connectors
Supports seamless integration with core banking, payment, and ERP systems.
Case Management Tools
Provides end-to-end workflows for investigation, resolution, and compliance reporting.

Pricing

Free trial
Free version
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Countries & Languages

Global
Countries served
4
Interface languages
3
Billing currencies

Interface languages

EnglishSpanishFrenchPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP

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