About Fena
Fena is a B2B commerce and payment platform that combines open banking payment solutions with ERP software.
Fena is a comprehensive B2B commerce and payment platform designed to help SMEs modernize their wholesale and retail operations. Originally launched in 2019 as FaizPay, the company rebranded to Fena in 2022 to reflect its expansion from an open banking payment provider into a full-stack B2B commerce suite. The platform is built for brands, manufacturers, and wholesalers who need to bridge the gap between their payment systems and their operational software. Key capabilities include a robust ERP-like toolkit for product and inventory management, multichannel order aggregation, and a specialized mobile ordering app for sales teams operating in the field or at trade shows. Fena's payment infrastructure is a core differentiator, offering instant account-to-account settlements that significantly reduce transaction fees compared to traditional card processing. The platform integrates natively with major e-commerce ecosystems like Shopify and WooCommerce, providing a unified tech stack that handles everything from product cataloging to final payment settlement. While the platform is highly capable for B2B wholesale, it remains accessible for D2C brands looking to add B2B streams.
Pros & Cons
- Offers significantly lower transaction fees compared to traditional card payment processors.
- Provides a unified platform that combines payment processing with B2B inventory and order management.
- Mobile ordering app allows sales teams to generate orders and accept payments while offline.
- Supports complex B2B requirements like customer-specific pricing segments and multi-currency wholesale tiers.
- Seamless integration with major e-commerce platforms like Shopify and WooCommerce.
- Advanced B2B commerce features are gated behind higher-tier subscriptions.
- Some e-commerce platform integrations are still in development or coming soon.
- Pricing for open banking payment processing is not published and requires a sales consultation.
- Mobile ordering app functionality is primarily optimized for sales teams rather than end-consumer self-service.
Features
Key features
Enables instant account-to-account payments with lower processing fees than traditional card networks.
Supports customer-specific pricing segments, volume discounts, and multi-currency wholesale tiers.
Tracks stock levels across multiple locations and syncs data across e-commerce platforms and sales channels.
Provides a tablet and mobile application for sales teams to generate orders and accept payments, including offline mode.
Centralizes orders from e-commerce stores, trade shows, and sales agents into a single dashboard.
Additional features
Centralizes product data for export to marketplaces and e-commerce platforms.
Automatically creates compliant export invoices with HS codes and transport details.
Generates request-to-pay links for SMS or messaging platforms.
Facilitates contactless in-store payments via banking app scans.
Automates billing for subscription-based customers.
Supports high-volume payment processing for B2B operations.
Enables automated sweeping for simple contactless transactions.
Integrates inventory and order data with platforms like Shopify and WooCommerce.
Tracks incoming inventory and supplier relationships.
Manages dispatch and shipping workflows for international orders.
Pricing
Monthly plans
- Up to 1000 products
- 1 user seat
- B2B order creation
- Up to 2000 products
- 2 user seats
- Wholesale tiers
- Up to 5000 products
- 4 user seats
- Customer segments
- Up to 10000 products
- 8 user seats
- Multicurrency support
- Unlimited products
- Unlimited user seats
- Mobile ordering app
Annual plans
Save £200 vs monthly
Source: vendor pricing page →Countries & Languages
Interface languages
Billing currencies
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About Fena
Fena is a B2B commerce and payment platform that combines open banking payment solutions with ERP software.
Fena Details
Fena's In-App Market Place
Does Fena have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Plans
Monthly plans
- Up to 1000 products
- 1 user seat
- B2B order creation
- Up to 2000 products
- 2 user seats
- Wholesale tiers
- Up to 5000 products
- 4 user seats
- Customer segments
- Up to 10000 products
- 8 user seats
- Multicurrency support
- Unlimited products
- Unlimited user seats
- Mobile ordering app
Annual plans
Save £200 vs monthly
Source: vendor pricing page →Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), CHF (CHF), JPY (¥), CNY (¥), INR (₹), SGD (S$), HKD (HK$), SEK (kr), MXN ($), BRL (R$)
Pros & Cons
- Offers significantly lower transaction fees compared to traditional card payment processors.
- Provides a unified platform that combines payment processing with B2B inventory and order management.
- Mobile ordering app allows sales teams to generate orders and accept payments while offline.
- Supports complex B2B requirements like customer-specific pricing segments and multi-currency wholesale tiers.
- Seamless integration with major e-commerce platforms like Shopify and WooCommerce.
- Advanced B2B commerce features are gated behind higher-tier subscriptions.
- Some e-commerce platform integrations are still in development or coming soon.
- Pricing for open banking payment processing is not published and requires a sales consultation.
- Mobile ordering app functionality is primarily optimized for sales teams rather than end-consumer self-service.
Fena's Support Options
Email Address
support@fena.coContact
+44 20 3695 3648Documentation
https://www.fena.co/help-centre/Live Chat
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