Flex Surveys

Flex Surveys is a cloud-based employee feedback solution that specializes in designing and administering customized engagement surveys. Unlike self-service platforms, Flex Surveys offers a fully managed experience, meaning their team handles survey creation, distribution, and analysis—freeing HR teams to focus on action planning. The platform supports a wide range of survey types, including employee engagement, onboarding, exit interviews, and pulse checks. Surveys can be distributed via email, text, offline tablets, or paper, and are available in multiple languages. Flex Surveys emphasizes customization, allowing organizations to tailor questions, scales, and branding to match their culture and goals. Once responses are collected, Flex Surveys provides intuitive dashboards, PDF reports, and benchmarking tools to help organizations interpret results and compare performance against industry peers. Their analysts offer insights and recommendations to guide leadership teams in making data-driven decisions. While praised for its hands-on support and flexibility, some users note that the interface may feel complex for beginners, and participation rates can vary depending on survey design. Pricing varies and depends on organization size and survey scope.