About FluentStream
FluentStream is a communication platform from FluentStream that provides voice and messaging solutions for businesses. It combines call management, voicemail transcription, and team messaging so teams can communicate effectively. FluentStream supports features such as call forwarding, auto attendants, and analytics for better decision-making. The platform is designed to help businesses of all sizes improve their communication processes and maintain a professional image. Users can access the system via desktop or mobile applications, making it easy to stay connected. Key capabilities: call management voicemail transcription team messaging call forwarding analytics Best for: businesses that need reliable communication tools for internal and external interactions.
FluentStream is a unified communications platform designed to cater to small and medium-sized businesses (SMBs) with enterprise-grade communication tools. The platform offers cloud-based calling, call center services, and integrations with various productivity tools to enhance collaboration and improve customer service. FluentStream aims to provide seamless communication regardless of location or device, making it an ideal solution for businesses that need flexibility and scalability. It also offers both user and admin mobile apps to ensure continuous access to communication features, even when on the go. The FluentStream platform stands out for its user-friendly interface, which makes it easy for both administrators and users to navigate. Whether managing the phone system through the web portal or using the mobile apps, the design is clean and intuitive, providing a smooth experience for business users. The system is highly compatible across devices, supporting VoIP-enabled calling on mobile devices (iOS and Android) and desktops, allowing employees to stay connected no matter where they are.
Pros & Cons
- Great value with impressive features for the price.
- Outstanding onboarding and responsive support.
- Reliable and affordable telephone service.
- Constant innovation to meet client needs.
- Disappointment with the credit offer after changing vendors.
- Poor service and technical issues, especially with call forwarding.
- Difficult cell phone and web app setup for staff.
- No significant flaws found yet.
Features
Key features
FluentStream offers VoIP-enabled calling, allowing businesses to make calls and collaborate easily regardless of location or device.
Comprehensive features to enhance the performance of call center agents with optimized workflows, and data-driven decision-making.
FluentStream integrates with a wide range of tools like CRM systems and productivity apps, such as Salesforce and Microsoft Teams, streamlining business operations.
Detailed live reporting provides valuable insights into customer interactions, response times, and agent performance, allowing businesses to make informed decisions.
FluentStream provides mobile apps for users (iOS and Android) and administrators (iOS), ensuring remote management of communication tools.
Audio conferencing with features like PIN setup and international conferencing, allowing businesses to host meetings effortlessly.
Features like emergency routing, e911, and service outage notifications ensure continuous and secure communication.
Voicemail drop functionality allows sales teams to send pre-recorded messages with a single click, improving outreach efficiency.
Additional features
Enabling remote communication with features such as softphone support, toll-free numbers, voicemail-to-email, and internet fax.
Empowering admins with tools like live phone system management, auto-attendants, dynamic caller ID, holiday scheduling, and time-based conditions.
Facilitates both audio and international conferencing, making it easy to host meetings with clients or team members worldwide.
Ensures reliable communications with features like emergency routing, service outage notifications, and e911 services.
Provides real-time data, including call queue statistics, interaction details, and scheduled reports, for businesses to optimize operations.
Includes mobile apps for both users (iOS and Android) and administrators (iOS) that enable full control and flexibility while on the go.
Smooth integration with essential business tools such as CRM systems and Microsoft Teams, enhancing communication and collaboration.
Pricing
Countries & Languages
Interface languages
Billing currencies
No reviews yet
Be the first to drop a review
Alternatives to FluentStream
Voyc
voyc.ai is a powerful AI-driven conversation intelligence platform tailored primarily for regulated industries like financial…
Saigen Speech-to-Text Software
Saigen Speech-to-Text Software is a speech recognition platform from Saigen that provides accurate speech-to-text solutions…
Phone Anchor
Phone Anchor is a communication software/platform from mNotify that connects businesses with customers through various…
Spot something wrong or outdated?
Suggest a correction — a reviewer verifies every change.
About FluentStream
FluentStream is a communication platform from FluentStream that provides voice and messaging solutions for businesses. It combines call management, voicemail transcription, and team messaging so teams can communicate effectively. FluentStream supports features such as call forwarding, auto attendants, and analytics for better decision-making. The platform is designed to help businesses of all sizes improve their communication processes and maintain a professional image. Users can access the system via desktop or mobile applications, making it easy to stay connected. Key capabilities: call management voicemail transcription team messaging call forwarding analytics Best for: businesses that need reliable communication tools for internal and external interactions.
FluentStream Details
FluentStream's In-App Market Place
Does FluentStream have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Accepted Payment Currencies
USD ($), CAD (C$), EUR (€), GBP (£), AUD (A$), JPY (¥), CNY (¥), INR (₹), BRL (R$), RUB (₽)
Pros & Cons
- Great value with impressive features for the price.
- Outstanding onboarding and responsive support.
- Reliable and affordable telephone service.
- Constant innovation to meet client needs.
- Disappointment with the credit offer after changing vendors.
- Poor service and technical issues, especially with call forwarding.
- Difficult cell phone and web app setup for staff.
- No significant flaws found yet.
FluentStream's Support Options
FluentStream's Alternatives
Voyc
voyc.ai is a powerful AI-driven conversation intelligence platform tailored primarily for regulated industries like financial…
Saigen Speech-to-Text Software
Saigen Speech-to-Text Software is a speech recognition platform from Saigen that provides accurate speech-to-text solutions…
Phone Anchor
Phone Anchor is a communication software/platform from mNotify that connects businesses with customers through various…
