FootPrints logo
0(0 reviews)
Software Status:Active

About FootPrints

FootPrints is an IT service management software platform from BMC Software designed for modern service desk needs. It includes IT service catalog management, configuration management database, and change management software so organizations can effectively manage IT services. This platform is ITIL compliant, ensuring alignment with best practices in IT service delivery. FootPrints offers functionalities that support tracking, managing incidents, and handling changes efficiently. Key capabilities: IT service catalog management configuration management database change management incident management reporting and analytics Best for: IT teams that need to manage service requests and IT operations effectively.

FootPrints Details

Vendor
BMC Software
Year Launched
1980
Location
BMC Software 2101 CityWest Blvd, Houston, TX 77042, USA
Deployment
Training Options
demo, account manager, community
Countries Served
All Countries.
Languages
English, French, German, Spanish, Italian, Dutch, Portuguese, Japanese, Chinese
Users
IT service teams, IT managers, Help desk staff, Project management teams, Facilities and HR departments, Enterprise clients needing cross-functional service management
Industries Served
IT & Technology, Healthcare, Education, Finance & Banking, Government & Public Sector, Manufacturing, Large enterprises requiring multi-departmental service management
Tags
Electronic Medical Records, Hospice, Help Desk, ITSM, BMC Software

FootPrints's In-App Market Place

Does FootPrints have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

Usd ($), Gbp (£), Eur (€), Jpy (¥), Aud (A$), Cad (C$), Chf (Chf), Cny (¥), Sek (Kr), Nzd (Nz$), Krw (₩), Sgd (S$), Inr (₹), Rub (₽), Brl (R$), Try (₺), Zar (R), Thb (฿), Idr (Rp), Mxn (M$)

Pros & Cons

  • ITIL verified in six processes – aligns with industry standards
  • Automation frees up IT staff for high-priority tasks
  • Fast time-to-value with pre-configured templates
  • Mobile-friendly interface for remote management
  • Highly customizable for expanding organizational needs
  • May require training for advanced workflow customization
  • Smaller organizations might find some features more than needed
  • Relies on ITIL framework, which may be complex for non-IT users

FootPrints's Alternatives