About FortiVoice
FortiVoice is a Unified Communications software from Fortinet that provides secure communication solutions for businesses. It combines voice, messaging, and video collaboration tools so teams can communicate effectively regardless of their location. FortiVoice offers a free product demo, access to FortiCloud for management, and services tailored for both centralized and distributed environments. Additionally, it includes comprehensive features that help manage communications efficiently and securely. Key capabilities: voice calling messaging services video conferencing user management cloud integration Best for: businesses that need reliable communication solutions to support their collaboration needs.
FortiVoice, a unified communications solution from Fortinet, is a powerful tool tailored to meet the dynamic needs of modern businesses. It combines voice calls, video conferencing, messaging, and collaboration tools into a single platform. Known for its strong emphasis on security and reliability, FortiVoice is particularly well-suited for organizations that demand seamless integration with their existing IT infrastructure while maintaining high standards of security. With its comprehensive feature set and flexible deployment options, FortiVoice stands out as an ideal choice for businesses of all sizes, including enterprises, SMBs, and government agencies. The user interface and ease of use of FortiVoice reflect its commitment to accessibility and simplicity. While the specific interface can vary depending on whether the solution is deployed on-premises or in the cloud, the platform generally provides a clean, organized, and intuitive layout. Users can navigate key features such as call logs, messaging, and conferencing tools with ease, even without extensive technical expertise. The visually appealing and streamlined interface ensures a positive user experience, making it accessible to a wide range of users.
Pros & Cons
- +Easy Deployment: The system was very easy to deploy, making the transition smooth.
- +Straightforward GUI: The graphical user interface is simple to use yet customizable without added complexity.
- −Limited Music on Hold Options: The system only comes with one music on hold track. Including 3-5 tracks would be an improvement.
Features
Key features
- Unified Communications
- Combines voice, video, messaging, and collaboration tools.
- Work from Anywhere
- Access your phone system from any device, anywhere.
- High Reliability
- Ensures minimal downtime and reliable service.
- Rich Integrations
- Integrates with popular CRM, helpdesk, and productivity tools.
- Advanced Features
- Call recording, call routing, IVR, and more.
- Scalable
- Easily scale your phone system as your business grows.
- Secure
- Robust security measures to protect your data.
Additional features
- Core Telephony Features
- Voice Calls
- High-quality voice calls with advanced features like call forwarding, call waiting, and voicemail.
- Video Conferencing
- HD video conferencing with screen sharing and recording capabilities.
- Messaging
- SMS and MMS messaging to stay connected with clients and colleagues.
- Call Recording
- Automatically record calls for quality assurance and compliance purposes.
- Call Routing
- Customize call routing to ensure calls are directed to the right people.
- IVR
- Interactive Voice Response to automate call routing and customer self-service.
- Call Queues
- Efficiently manage incoming calls with call queues.
- Call Transfer and Conference
- Easily transfer calls between users or create conference calls.
- Voicemail
- Customizable voicemail system with email notifications.
- Unified Communications Features
- Team Chat
- Real-time messaging and file sharing.
- Remote Access Service
- Secure remote access to your phone system.
- Remote SIP Service
- Connect remote workers to your phone system.
- Omnichannel Messaging
- Unified messaging across multiple channels (voice, SMS, chat).
- Business Features
- CRM Integration
- Seamless integration with popular CRM platforms.
- Helpdesk Integration
- Integration with helpdesk software for efficient ticket management.
- Database Contacts Sync
- Sync contacts from your CRM or other databases.
- Microsoft 365 Integration
- Integrate with Microsoft Teams, Outlook, and Azure AD.
- Remote Archiving
- Securely archive call recordings and other data.
- Windows Active Directory Integration
- Integrate with your existing Active Directory.
- Mobile App
- Access your phone system on the go with the mobile app.
- Softphone
- Make and receive calls directly from your computer.
- WebRTC
- Real-time communication directly from your web browser.
- Advanced Security
- Robust security measures, including encryption and authentication.
- Customizable
- Tailor the phone system to your specific needs.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About FortiVoice
FortiVoice is a Unified Communications software from Fortinet that provides secure communication solutions for businesses. It combines voice, messaging, and video collaboration tools so teams can communicate effectively regardless of their location. FortiVoice offers a free product demo, access to FortiCloud for management, and services tailored for both centralized and distributed environments. Additionally, it includes comprehensive features that help manage communications efficiently and securely. Key capabilities: voice calling messaging services video conferencing user management cloud integration Best for: businesses that need reliable communication solutions to support their collaboration needs.
FortiVoice Details
FortiVoice's In-App Market Place
Does FortiVoice have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), CAD (C$), AUD (A$), JPY (¥), CHF (CHF), CNY (¥), INR (₹), BRL (R$), RUB (₽), MXN ($), KRW (₩), ZAR (R), SGD (S$), AED (د.إ)
Pros & Cons
- Easy Deployment: The system was very easy to deploy, making the transition smooth.
- Straightforward GUI: The graphical user interface is simple to use yet customizable without added complexity.
- Limited Music on Hold Options: The system only comes with one music on hold track. Including 3-5 tracks would be an improvement.
FortiVoice's Support Options
Email Address
cs@fortinet.comContact
+1 408-235-7700FortiVoice's Alternatives
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