FuseDesk

0(0 reviews)

Software Status:Active

About FuseDesk

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FuseDesk Details

Vendor

FuseDesk

Year Launched

2010

Location

Walnut, CA US

Deployment

cloud

Training Options

documentation, videos, demo

Countries Served

All Countries

Languages

English, Spanish, French, German, Italian, Portuguese

Users

Customer Support Agents, Customer Service Managers, Sales Representatives, Technical Support Specialists, Account Managers, Help Desk Technicians, CRM Administrators, Operations Managers, Support Team Leads, Business Owners

Industries Served

E-commerce, Health and Wellness, Financial Services, Coaching and Consulting, Software and Technology, Education, Real Estate, Retail, Marketing and Advertising, Legal Services

FuseDesk's In-App Market Place

Does FuseDesk have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

Mini Apps

N/A

Pricing Options

Free trial

Free version

Request a quote

Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽), MXN ($)

Pros & Cons

Seamless integration with Infusionsoft for case management.
Centralized support email, easily distributed among staff.
Strong ticketing and email management system.
Notifications and customer history tracking are reliable.
User-friendly interface for interacting with customers online.
Provides customer security and data reliability.
Free trial available.

Limited functionality; needs more feature development.
Can be glitchy, making tasks like closing tickets and reassigning cases time-consuming.
Subscription status in Infusionsoft restricts responses.
Occasional security concerns.