G12 Communications logo

G12 Communications

by Momentum · Since 2001
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SoldAvailable globallyCloud
Quick facts
VendorMomentum
Year launched2001
StatusSold
Location1 Concourse Parkway NE | Suite 600 Atlanta, GA 30328
Countries servedGlobal
Languages1
IntegrationsN/A
Free tierN/A
Free trialN/A
Contact salesYES

About G12 Communications

G12 Communications is a communication management platform from Momentum that supports enterprise-level messaging and collaboration. It combines real-time messaging, video conferencing, and file sharing so teams can communicate effectively across various channels. The platform is designed for both internal and external communications, featuring secure messaging options to ensure data protection. G12 Communications also offers integration with popular productivity tools to facilitate a smooth workflow for users. Key capabilities: real-time messaging video conferencing file sharing secure messaging integration with productivity tools Best for: organizations and teams that need a reliable solution for communication and collaboration.

G12 Communications by Momentum is a comprehensive cloud communication solution designed to enhance business collaboration and productivity. With a suite of features such as SMS texting, Microsoft Teams integration, and cloud recording, it caters to the needs of businesses ranging from small enterprises to large organizations. This platform focuses on streamlining communication processes and ensuring seamless collaboration, making it an essential tool for modern workplaces. The platform offers a user-friendly interface that balances simplicity with functionality. Its clean design and intuitive navigation allow users to quickly adapt and efficiently use its features. However, the initial setup process may pose challenges, particularly for users who are unfamiliar with cloud communication solutions. Despite this minor drawback, once configured, the platform ensures smooth operation and accessibility, contributing to enhanced user satisfaction. G12 Communications delivers an impressive array of features tailored to meet diverse business requirements. From SMS texting and call management to real-time analytics and seamless Microsoft Teams integration, it covers essential communication needs effectively. The inclusion of cloud recording further extends its utility, particularly for compliance and reference purposes.

Pros & Cons

Pros
  • • Unified Communication Platform: Integrates voice, video, and messaging into a single platform, enhancing collaboration and productivity.
  • • Advanced Features: Offers a range of features like call recording, analytics, and AI-powered assistance.
  • • Scalability: Easily adapts to growing business needs.
  • • Flexibility: Customizable solutions to fit specific business requirements.
  • • Reliable Connectivity: Ensures high-quality and reliable network connections.
  • • Expert Support: Provides dedicated customer support and technical assistance.
  • • Security: Implements robust security measures to protect sensitive data.
  • • Integration with Microsoft Teams: Leverages the power of Microsoft Teams for seamless communication.
Cons
  • • Potential Learning Curve: Users may need time to adapt to new features and interfaces.
  • • Dependency on Internet Connectivity: Reliable internet connection is crucial for optimal performance.
  • • Vendor Lock-in: Switching to another provider might involve additional costs and complexities.
  • • Potential Technical Issues: As with any technology, there may be occasional technical glitches or outages.
  • • Complexity: The advanced features and integrations can make the system complex to manage for some users.

Features

Key features

• Global Internet Connectivity

Provides high-speed internet access worldwide.

• SD-WAN

Optimizes network performance and reliability.

• Managed Network

Outsourced network management for efficiency.

• 5G Fixed Wireless Access

Delivers high-speed internet using 5G technology.

• Secure Networking

Protects network infrastructure from threats.

• Azure ExpressRoute

Provides private connection to Microsoft Azure cloud services.

• Microsoft Teams Phone

Integrates voice calls, video conferencing, and messaging into Microsoft Teams.

• Operator Connect

Leverages traditional phone systems with Microsoft Teams.

Additional features

• Direct Routing

Connects your own phone system to Microsoft Teams.

• Contact Center

Manages customer interactions and support.

• Attendant Console

Manages incoming calls and transfers.

• Call Recording & Analytics

Records calls and analyzes call data.

• Texting

Enables text messaging within Microsoft Teams.

• Faxing

Sends and receives faxes through Microsoft Teams.

• Call Analytics

Provides insights into call performance and customer behavior.

• Copilot

AI-powered assistant for Microsoft Teams, offering intelligent suggestions and automation.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
1
Interface languages
11
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇨🇦CAD🇦🇺AUD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇷🇺RUB🇮🇳INR🇧🇷BRL

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