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Gendo

by Gendo · Since 2014
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ActiveAvailable globallyCloud
Quick facts
VendorGendo
Year launched2014
StatusActive
LocationAvenida Engenheiro Armando Arruda Pereira, São Paulo, São Paulo 04309011, BR
Countries servedGlobal
Languages2
Integrations
Free tier
Free trialYES
Contact sales

About Gendo

Gendo is a scheduling software from Gendo that helps businesses manage appointments. It includes features such as appointment scheduling, rescheduling, and cancellations, complete integration with WhatsApp, and the ability to have a personalized booking website so businesses can support their clients effectively. The platform also provides real-time calendar management and notifications, as well as reminders to reduce no-shows. This helps professionals save time and organize their finances better. Gendo is suitable for various segments looking to simplify their appointment processes and improve client communication. Key capabilities: appointment scheduling WhatsApp integration personalized booking website real-time notifications no-show reminders Best for: businesses that need an efficient appointment management system.

Gendo is a comprehensive management software designed specifically for beauty salons, aiming to streamline operations and enhance customer service. Its primary purpose is to automate various salon tasks, such as scheduling, financial management, inventory control, and customer communication. Key features include automatic reminders via SMS or WhatsApp, commission calculations, financial monitoring, product cataloging, and promotional package offerings. Additionally, Gendo allows salons to create their own applications for advertising services and offers a self-scheduling option for customers, making it a versatile tool for salon management. The user interface of Gendo is designed with simplicity and ease of use in mind. The layout is intuitive, allowing users to navigate through different sections effortlessly. The dashboard provides a clear overview of appointments, financials, and inventory, making it easy for salon managers to keep track of their operations. Unique design elements, such as color-coded schedules and drag-and-drop functionality for appointments, enhance the user experience. The interface is responsive and works well on both desktop and mobile devices, ensuring that users can manage their salon from anywhere.

Pros & Cons

What users like
  • +User-Friendly Interface: Intuitive design makes it accessible for non-tech-savvy users.
  • +Comprehensive Features: Includes scheduling, customer management, reminders, and financial tracking tools.
  • +Automated Notifications: Sends WhatsApp reminders to reduce no-shows and improve appointment attendance.
  • +Flexible Payment Options: Allows partial or full payment during scheduling to secure revenue.
  • +Customizable Branding: Higher-tier plans offer personalized scheduling links with your logo.
  • +Scalable Plans: Options available for solo professionals to larger teams, adapting to different business needs.
  • +Free Trial: 7-day trial without credit card required, enabling risk-free testing of the platform.
  • +Support and Resources: Access to chat support and a knowledge base for assistance with any issues.
What users flag
  • Cost: Monthly fees may be a burden for small businesses or solo entrepreneurs, especially on higher plans.
  • Limited Notifications on Lower Plans: Basic plans restrict WhatsApp notifications, which may not suit high-interaction businesses.
  • Customization Limitations: Lower-tier plans offer minimal customization options, particularly for branding.
  • Potential Learning Curve: Some features may require time to learn for effective use.
  • Dependence on Technology: Businesses preferring traditional methods may find the transition to digital challenging.
  • Online Scheduling Only: Focus on online appointments may not fit businesses needing in-person or phone scheduling.

Features

Key features

Appointment Scheduling
Easily create, manage, and reschedule appointments.
Customer Management
Store customer information, track appointments, and send reminders.
Financial Management
Manage payments, track expenses, and generate reports.
Marketing Tools
Send marketing campaigns, track customer behavior, and offer loyalty programs.
Integration
Integrate with Google Calendar and other tools for enhanced functionality.

Additional features

Online Booking
Customers can book appointments directly from your website or app.
Customizable Booking Pages
Create branded booking pages to match your business.
Recurring Appointments
Set up recurring appointments for regular clients.
Waiting List
Manage waiting lists for popular services.
Staff Scheduling
Manage staff schedules and assign appointments.
Customer Profiles
Store detailed customer information, including contact details, appointment history, and notes.
Custom Fields
Create custom fields to capture specific information about your customers.
Birthday Reminders
Send automated birthday messages to your customers.
Customer Segmentation
Segment your customers based on various criteria for targeted marketing.
Payments
Accept online payments through various gateways.
Invoicing
Generate professional invoices and track payments.
Reporting
Generate detailed reports on sales, revenue, and expenses.
Inventory Management
Track your inventory levels and manage product sales.
Email Marketing
Send targeted email campaigns to your customers.
SMS Marketing
Send SMS messages to your customers for reminders and promotions.
Loyalty Programs
Implement loyalty programs to reward repeat customers.
Marketing Automation
Automate your marketing campaigns for maximum efficiency.
Google Calendar Integration
Sync your appointments with Google Calendar.
Other Integrations
Integrate with other tools and platforms to expand your functionality.
Mobile App
Access your Gendo account from anywhere using the mobile app.
Team Management
Manage multiple users and assign permissions.
Analytics
Track key metrics to measure your business performance.
Customization
Customize the platform to fit your specific needs.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Monthly plans

Basic

USD 5,467

Essential

USD 9,559

Advanced

USD 16,590

Countries & Languages

Global
Countries served
2
Interface languages
10
Billing currencies

Interface languages

EnglishPortuguese

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇦🇺AUD🇨🇦CAD🇯🇵JPY🇨🇭CHF🇨🇳CNY🇮🇳INR🇲🇽MXN

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