About GoFax
GoFax is a fax software from GoFax that provides electronic faxing solutions. It offers features such as digital document signing, secure file transmission, and comprehensive fax reporting so businesses can manage their fax communications efficiently. Users can send and receive faxes directly from their email or through the web interface, reducing the need for physical fax machines and paper usage. GoFax supports integration with various systems, making it suitable for organizations looking to modernize their document handling processes. Key capabilities: digital document signing secure file transmission comprehensive fax reporting email integration web interface Best for: businesses that need efficient fax communication solutions.
GoFax provides a robust, business-grade online fax and SMS platform built for reliability and high compliance standards. The solution is ISO 27001 certified, HIPAA compliant, and government-accredited (GITC Q-5426), making it ideal for regulated industries like healthcare and finance. Core features include advanced security with data encryption and optional data sovereignty (data stored in Australia), alongside enterprise capabilities such as multi-site management, tiered user permissions, and real-time monitoring with automated reporting, ensuring sensitive communications are securely managed. Deployment is rapid and cloud-based (SaaS, Web-Based), eliminating the need for costly fax servers or hardware installations and ensuring NBN™ readiness. Users can seamlessly access services through multiple channels: the secure web portal, existing email clients via Fax-to-Email, dedicated mobile/desktop apps, or by integrating with existing software using the comprehensive Fax/SMS API gateway. This versatility ensures streamlined communication workflows across any organization size, supporting both high-volume broadcasting and secure, individual document transfer. Pricing is structured for flexibility, utilizing a credit-based system with no lock-in contracts and credits that never expire. The Send & Receive Bundles start from: Standard: $14.95, Plus: $18.95, Premium: $24.
Pros & Cons
- Strong security and compliance with ISO 27001, HIPAA, and government accreditation ensures data protection for sensitive communications.
- Multiple channels for sending and receiving fax and SMS provide flexibility for different workflows and devices.
- Cloud-based platform allows users to access services without investing in hardware or servers.
- Combines fax and SMS in a single platform, reducing the need for multiple vendors.
- Australian-based support and data sovereignty ensure compliance with local regulations and reliable customer service.
- High-volume international faxing may incur extra costs due to credit-based pricing.
- User interface may require learning curve for new users unfamiliar with fax/SMS platforms.
- Limited social media engagement outside Australia could impact awareness and updates.
- Certain niche features (like Microsoft Teams fax reception) may need additional setup or subscription.
Features
Key features
Send and receive faxes via web portal, email, and apps with encryption and ISO 27001/HIPAA compliance.
Send and receive SMS through the GoFax portal, email, and mobile apps.
Send faxes directly from any email client without logging into the portal.
Receive faxes as PDF or TIFF files directly in your email inbox.
Manage fax and SMS communications across mobile, tablet, and desktop devices.
Integrate GoFax fax and SMS services with existing software and workflows.
Send faxes globally and port existing fax numbers to GoFax.
Send a single fax to multiple recipients simultaneously.
Engage in interactive SMS conversations with recipients.
Maintain compliance with audit logs, sub-user management, and secure data storage.
Additional features
Access a secure portal to send and receive faxes and SMS online.
Manage communications from any device.
Send faxes directly from Gmail, Outlook, Thunderbird, or other email clients.
Receive incoming faxes as PDF or TIFF attachments in your inbox.
Print directly to fax or receive faxes into local applications.
Transfer existing numbers or obtain new virtual fax numbers.
Send faxes to recipients anywhere in the world.
Send bulk faxes to multiple recipients simultaneously.
Two-way SMS, bulk SMS broadcast, and virtual mobile numbers.
Automate fax and SMS sending and integrate with other software systems.
Encryption, data sovereignty, audit trails, and sub-user access.
Pre-paid credits, no contracts, and discounts for high-volume usage.
Pricing
Monthly plans
Countries & Languages
Interface languages
Billing currencies
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About GoFax
GoFax is a fax software from GoFax that provides electronic faxing solutions. It offers features such as digital document signing, secure file transmission, and comprehensive fax reporting so businesses can manage their fax communications efficiently. Users can send and receive faxes directly from their email or through the web interface, reducing the need for physical fax machines and paper usage. GoFax supports integration with various systems, making it suitable for organizations looking to modernize their document handling processes. Key capabilities: digital document signing secure file transmission comprehensive fax reporting email integration web interface Best for: businesses that need efficient fax communication solutions.
GoFax Details
GoFax's In-App Market Place
Does GoFax have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Accepted Payment Currencies
USD ($)
Pros & Cons
- Strong security and compliance with ISO 27001, HIPAA, and government accreditation ensures data protection for sensitive communications.
- Multiple channels for sending and receiving fax and SMS provide flexibility for different workflows and devices.
- Cloud-based platform allows users to access services without investing in hardware or servers.
- Combines fax and SMS in a single platform, reducing the need for multiple vendors.
- Australian-based support and data sovereignty ensure compliance with local regulations and reliable customer service.
- High-volume international faxing may incur extra costs due to credit-based pricing.
- User interface may require learning curve for new users unfamiliar with fax/SMS platforms.
- Limited social media engagement outside Australia could impact awareness and updates.
- Certain niche features (like Microsoft Teams fax reception) may need additional setup or subscription.
GoFax's Support Options
Email Address
support@gofax.comContact
+617 5227 8301Documentation
https://restful-api.gofax.com.au/Chatbot
AvailableGoFax's Alternatives
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Zetafax
Zetafax is a fax server software from Equisys that delivers secure, fast, and cost-effective document…
XenFax
XenFax is a fax management software from XenVoice that simplifies the sending and receiving of…
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