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Software Status:Active

About goHappy

GoHappy is a frontline communication platform from goHappy Labs that helps organizations reach, engage, and get feedback from their entire workforce. It includes frontline messaging, frontline referrals, and industry-specific communication features to support effective employee interaction. Texts sent via goHappy are typically read within three minutes, ensuring important messages are acknowledged promptly. The platform does not require apps or opt-in, making it accessible to 98% of frontline workers. Key capabilities: Frontline Messaging Frontline Referrals Manufacturing Communication Healthcare Engagement Transportation Outreach Best for: organizations that need to effectively communicate with and engage their frontline workforce.

goHappy Details

Vendor
goHappy Labs
Year Launched
2017
Location
4820 Lake Brook Drive, Suite 140, Glen Allen, VA 23060
Deployment
cloud
Training Options
documentation, videos, live online
Countries Served
North American
Languages
English
Users
HR leaders, operations, managers, multi-location employers
Industries Served
Retail, Hospitality, Healthcare, Senior Living, Transportation, Manufacturing, Food Service, Restaurants, Property Management, Field Services
Tags
Employee Engagement, goHappy

goHappy's In-App Market Place

Does goHappy have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), CHF (CHF), JPY (¥), CNY (¥), INR (₹), MXN ($)

Pros & Cons

  • Extremely easy to use with no logins or passwords required, allowing frontline workers to access messages and resources instantly via simple text links.
  • Provides outstanding customer support with highly responsive and proactive account managers who guide users through setup, implementation, and best practices.
  • Continuously improves through frequent feature updates and direct collaboration with clients to develop and test new capabilities.
  • Significantly enhances communication between corporate teams and frontline employees, closing engagement and information gaps.
  • Offers seamless integration with HR and internal communication systems, ensuring consistent and reliable data flow.
  • Lacks transparent public pricing information, requiring prospective customers to request a demo for cost details.
  • Currently offers limited international availability, primarily focused on U.S. and Canadian markets.
  • Does not provide a community forum for peer-to-peer knowledge sharing or user discussions.
  • Relies heavily on SMS communication, which may incur messaging costs for international users or those without mobile plans.
  • Missing some advanced enterprise features that large organizations may expect, such as deep analytics customization or multilingual content delivery.
  • No in-app mobile experience for employees who might prefer an app-based interface over SMS-only access.

goHappy's Support Options

Chatbot

Available

goHappy's Alternatives