About GoMobile
Gomobile is a voice-first omnichannel customer engagement platform designed to help businesses communicate with customers through multiple channels from a unified interface.
GoMobile Details
Vendor
Gomobile
Year Launched
2017
Location
Angle Bd Ghandi et Bd Yaacoub El Mansour, Résidence du Palais, Casablanca, Morocco
Deployment
cloud, ios, android, web browser
Training Options
live online, demo
Countries Served
Morocco, Africa, Europe, Middle East
Languages
English, French
Users
Inspector, Maintenance Manager, Safety Officer, Field Technician, Customer Support Agents, Business Analysts, Marketing Teams
Industries Served
Healthcare, Education, Manufacturing, Construction, Retail, Hospitality, Transportation, Finance
Tags
Inspection, GoMobile, SAP, Omnichannel Communication, Marketing Automation, Conversational AI, Customer Intelligence
GoMobile's In-App Market Place
Does GoMobile have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
AUD (A$), CAD (CA$), CNY (CN¥), EUR (€), GBP (£), INR (₹), JPY (¥), USD ($)
Pros & Cons
- Connects voice, messaging, and email channels into a single interface for unified engagement.
- Provides AI-driven automation to handle customer interactions and follow-up workflows efficiently.
- Offers customer intelligence features that enrich profiles with real-time interaction data.
- Tracks the entire customer journey from acquisition to retention for improved marketing insights.
- Includes built-in CRM, ticketing, and reporting tools reducing the need for multiple platforms.
- Primary focus on voice-first engagement may not suit businesses prioritizing text-based channels.
- Company scale and smaller team size may affect enterprise-level support capacity.
- Customer case studies and verified enterprise deployments are not widely documented.
- Feature set overlaps with CRM platforms but may lack deeper sales pipeline management tools.
- Platform adoption may require workflow adjustments for organizations used to traditional CRMs.
GoMobile's Support Options
Email Address
contact@gomobile.maContact
+212 0646111326