About GoVivace
GoVivace offers a suite of conversational AI and speech analytics products, including VIVI, a generative AI omnichannel bot for customer interactions via voice, chat, and SMS.
GoVivace Inc. provides a comprehensive suite of conversational AI and speech technology solutions designed for enterprise use. The flagship product, VIVI, is an omnichannel generative AI bot that automates customer interactions across voice, chat, SMS, and email without requiring coding. The platform also includes specialized tools like 'Listener' for real-time automatic speech recognition, 'CallAI' for call center analytics and quality management, and 'Authenti' for voice biometric security. These tools are aimed at industries such as healthcare, finance, call centers, and retail to reduce support costs, increase conversions, and provide 24/7 customer engagement. The platform is deployable on-premise or in the cloud. While the company offers a free trial upon request, detailed pricing is not publicly available and requires contacting the sales team. Support is available via email and phone.
Pros & Cons
- Offers a comprehensive suite of AI-powered communication tools, including a zero-code bot builder.
- Supports omnichannel customer engagement across voice, chat, SMS, and email.
- Provides specialized tools for speech recognition, call analytics, and voice biometrics.
- Supports multiple languages and accents, with options for custom vocabularies.
- Offers both cloud and on-premise deployment options.
- Pricing is not publicly listed and requires a sales inquiry.
- The full capabilities of each specialized product may require a demo to understand.
Features
Key features
A zero-code generative AI bot for voice calls, web chat, WhatsApp, and SMS to automate customer interactions.
A patented speech-to-text engine that transcribes audio in real-time with support for multiple languages and custom vocabularies.
A speech analytics solution using generative AI to analyze call recordings for quality assurance, sentiment analysis, and agent coaching.
A speaker verification and identification technology that uses unique vocal characteristics to verify a person's identity.
Engages customers across voice calls, website chat, SMS, messaging apps, and email with a single AI agent.
Additional features
Identifies user intent, collects key information, and scores leads automatically from conversations.
Transfers complex cases to human agents with full context when a human touch is needed.
Provides multilingual speech-to-text and text-to-speech engines, including various English accents and other major languages.
Allows for integration with third-party applications like CRMs.
Manages high-volume, repetitive tasks such as appointment booking, order status checks, and FAQs.
Automatically determines the language being spoken in an audio stream.
A speech-to-text platform to convert spoken words into written text for various applications.
Pricing
Countries & Languages
Interface languages
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About GoVivace
GoVivace offers a suite of conversational AI and speech analytics products, including VIVI, a generative AI omnichannel bot for customer interactions via voice, chat, and SMS.
GoVivace Details
GoVivace's In-App Market Place
Does GoVivace have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Accepted Payment Currencies
Pros & Cons
- Offers a comprehensive suite of AI-powered communication tools, including a zero-code bot builder.
- Supports omnichannel customer engagement across voice, chat, SMS, and email.
- Provides specialized tools for speech recognition, call analytics, and voice biometrics.
- Supports multiple languages and accents, with options for custom vocabularies.
- Offers both cloud and on-premise deployment options.
- Pricing is not publicly listed and requires a sales inquiry.
- The full capabilities of each specialized product may require a demo to understand.
GoVivace's Support Options
GoVivace's Alternatives
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Stames 360 is a software platform from Stames Software that helps businesses unify their messaging,…
ChatPDF
ChatPDF is an AI-powered document analysis platform designed to help users interact with PDFs and…