HAFAS logo

HAFAS

by Hacon · Since 1984
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorHacon
Year launched1984
StatusActive
LocationLister Strasse 15, Hannover 30163
Countries servedGlobal
Languages2
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About HAFAS

HAFAS is a suite of software for public transportation providers.

HAFAS is a comprehensive software suite from Hacon, a Siemens company, designed for public transport operators and mobility providers. It serves as the backbone for passenger information, trip planning, and ticketing systems. The platform's core strength is its powerful algorithm for multi-modal, door-to-door route planning, which incorporates everything from trains and buses to bikes and e-scooters, complete with real-time data. HAFAS includes mobile apps (HAFAS.mobile) and web frontends (HAFAS.webapp) that integrate journey planning with ticketing, allowing for a seamless user experience. For operators, it offers a suite of tools for disruption management, fleet data integration, and analytics to forecast passenger volume and optimize services. Pricing is not publicly available, as the system is tailored for enterprise-level transport authorities and requires direct consultation. The product is a B2B solution, not a direct-to-consumer app.

Pros & Cons

Pros
  • Provides comprehensive door-to-door route planning across all modes of transport.
  • Integrates real-time data for accurate travel information and disruption alerts.
  • Offers both passenger-facing apps and operator-facing management tools.
  • Supports integrated ticketing, simplifying the payment process for travelers.
  • Includes features for accessibility and sustainability, like carbon footprint comparisons.
Cons
  • Pricing information is not publicly available and requires direct sales contact.
  • The product is a B2B solution for transport providers, not a standalone app for individual consumers.
  • The complexity of the system is geared towards large transport networks, which may not be suitable for smaller operators.

Features

Key features

Multi-Modal Route Planning

Finds optimal routes from A to B across buses, trains, streetcars, ferries, flights, and micro-mobility options like bikes and scooters.

Integrated Ticketing

Allows passengers to purchase tickets for their planned journey directly within the mobile or web application.

Real-Time Information

Provides live data on vehicle locations, schedule changes, and disruptions to keep passengers informed.

Push Notifications

Proactively sends alerts to travelers about schedule changes and disruptions affecting their journey.

Mobile & Web Frontends

Offers dedicated mobile apps (HAFAS.mobile) and responsive web applications (HAFAS.webapp) for timetable information and trip planning.

Data Analytics

HAFAS.analytics provides insights into passenger traffic, waiting times, and route usage to help operators optimize services.

Additional features

Accessibility Support

Mobile apps are designed with barrier-free access for blind or visually impaired people.

Carbon Footprint Comparison

Displays the CO2 emissions for different travel options to encourage sustainable choices.

Live Map

Visually tracks the real-time location of vehicles on a map.

Disruption Management

Provides tools for transport operators to quickly communicate service disruptions to passengers.

Data Integration Hub

HAFAS.realtimehub connects different transport companies to exchange real-time data despite using different data formats.

Check-in/Check-out Ticketing

Integrates with XiXo ticketing, allowing GPS-based travel where the system automatically calculates the cheapest fare.

Display Management

HAFAS.display allows operators to manage information shown on digital displays at stations and stops.

Demand Responsive Transport (DRT)

Integrates with on-demand services to cover first/last mile journeys and off-peak travel.

Pricing

Free trial
Free version
Request a quote
Promo Offer

Countries & Languages

Global
Countries served
2
Interface languages
—
Billing currencies

Interface languages

EnglishGerman

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