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Hansen Cash+ Call Recording

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Software Status:Active

About Hansen Cash+ Call Recording

Hansen Cash+ Call Recording is a call recording software from Hansen Software that provides a reliable solution for capturing and managing call audio. It includes online support, USD payments, and CAD payments so businesses can easily handle transactions and service requests. This software is integrated into the CASH+ platform, ensuring that call recording is accessible and manageable within existing workflows. Users can benefit from comprehensive technical requirements that support effective implementation. Key capabilities: online support USD payments CAD payments call management transaction tracking Best for: businesses that need an efficient solution for managing call recordings.

Hansen Cash+ Call Recording Details

Vendor
Hansen Software
Year Launched
1998
Location
#380-1855 Kirschner Road Kelowna, BC V1Y 4N7
Deployment
cloud, on premise, windows
Training Options
documentation, videos, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Portuguese, Mandarin, Japanese, Korean, Russian
Users
Debt Collection Agency, Financial, Legal, Car Dealerships, Insurance Company, Order Desks, Sales, Telemarketing, Staff Training, Customer Care, Healthcare and Medical Providers.
Industries Served
Productivity, Dispute Resolution, Customer Care, Compliance Monitoring, Order or Service Verification, Training & Coaching
Tags
Call recording, Hansen Technologies, Cash+

Hansen Cash+ Call Recording's In-App Market Place

Does Hansen Cash+ Call Recording have an in-app market place?

Yes

How many Mini-Apps in the marketplace?

1

Mini Apps

N/A

Pricing Options

Free trial
Free version
Request a quote
Promo Offer

Accepted Payment Currencies

USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), MXN ($), BRL (R$)

Pros & Cons

  • Comprehensive Features: Offers a wide range of features for call recording, playback, management, and analysis.
  • Ease of Use: Users find the software to be intuitive and easy to use.
  • Excellent Customer Service: Reviewers consistently praise Hansen Software's customer support team for being responsive, helpful, and knowledgeable.
  • Flexible Deployment Options: Provides both on-premise and hosted solutions for different business needs.
  • Security: Ensures secure storage and transmission of audio recordings.
  • Training and Support: Includes 1 year of unlimited personalized training and ongoing support.
  • Call Accounting Software Included: Free CASH+ Hansen Call Reports software is included with the purchase.
  • Limited Reviews on Functionality: There are not many reviews specifically mentioning the effectiveness of call recording, search, or playback functionalities.
  • Potential Upfront Cost: The one-time fee might be a significant upfront cost for some businesses.
  • Weekend Email Alerts: Some reviewers mentioned inconvenient email notifications on weekends (can potentially be adjusted according to a review response from Hansen Software).

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