About Helcim
Helcim is a payment processing platform from Helcim Inc that supports businesses of all sizes. It provides features such as online payments, invoicing, and recurring billing so companies can manage transactions efficiently. Helcim allows users to accept various payment methods including credit cards and ACH transfers. The platform also offers detailed reporting tools and inventory management. Key capabilities: online payment processing invoicing solutions recurring billing options reporting and analytics inventory management Best for: small to medium-sized businesses that need reliable payment processing solutions.
Helcim by Helcim Inc is a comprehensive payment processing software designed to cater to the needs of small and growing businesses in the United States and Canada. Launched in 2006, Helcim offers a suite of tools for both online and in-person payment processing, making it a versatile solution for various business types, including retail, restaurants, professional services, and more. One of its standout features is its tiered pricing structure, which provides high-volume merchants with lower rates, making it an affordable option for businesses of all sizes. The user interface of Helcim is intuitive and user-friendly, designed to simplify the payment processing experience. The dashboard is clean and well-organized, allowing users to easily navigate through different features and functionalities. Unique design elements, such as color-coded sections and clear visual cues, enhance the overall user experience, making it accessible even for those who are not tech-savvy. The guided setup process and extensive resources, including tutorials and guides, further contribute to its ease of use. Helcim boasts a range of functionalities and features that set it apart from its competitors.
Pros & Cons
- +1. Easy to use: The software is user-friendly, especially for those with experience in POS systems.
- +2. Excellent customer service: Helcim provides helpful and responsive customer support.
- +3. Canadian company: Supports local businesses and economy.
- −1. Account closure issues: The company has been reported to have difficulties in closing accounts promptly, leading to unexpected charges.
- −2. Lack of transparency: Issues with hidden fees and charges for inactive accounts have been reported.
- −3. Limited customization options: Some users have expressed a desire for more customization options for invoices and receipts.
Features
Key features
- 1. Interchange Plus Pricing
- Helcim offers transparent pricing based on the interchange rate set by card networks, plus a fixed markup. This can be more affordable for businesses compared to flat-rate or tiered pricing models.
- 2. No Monthly Fees
- Unlike some payment processors, Helcim doesn't charge a monthly fee for using their service. You only pay for the transactions you process.
- 3. Free Business Tools
- Helcim provides a suite of business tools included with your account, such as invoicing, customer management, and inventory management.
- 4. Multiple Payment Acceptance Methods
- Helcim allows you to accept payments in various ways, including in-person (point-of-sale and card reader), online (virtual terminal, online checkout, recurring payments, and payment pages), and ACH bank transfers.
- 5. Hardware Options
- Helcim offers different payment hardware options to suit your needs, including the Helcim Smart Terminal and Card Reader. You can also accept contactless payments through your iPhone.
- 6. Customer Support
- Helcim boasts a customer support team you can reach by phone or email.
Additional features
- 1. Point-of-Sale (POS)
- Accept in-person payments with the Helcim Smart Terminal or transform your device into a POS system.
- 2. Virtual Terminal
- Take payments online through any device with an internet connection.
- 3. Invoicing
- Create and send invoices to your customers electronically.
- 4. Online Checkout
- Set up a complete online store to sell products online.
- 5. Recurring Payments
- Automate the collection of recurring payments from customers.
- 6. Payment Pages
- Easily add payment functionality to your website without coding.
- 7. Debit & Credit Cards
- Accept major debit and credit cards.
- 8. ACH Payments
- Accept bank transfers through the ACH network.
- 9. International Payments
- Accept payments from customers around the world.
- 10. Customer Manager
- Securely store customer information.
- 11. Inventory Management
- Manage your products and services.
- 12. Secure Card Vault
- Store customer card and banking information securely.
- 13. Level 2/3 Processing Optimization
- Potentially reduce processing fees for certain types of business transactions.
- 14. Surcharging & Convenience Fees
- Pass on your processing fees to your customers (subject to regulations).
- 15. Free Merchant Statement Comparison Tool
- Compare your current statement with Helcim's rates.
- 16. Free Online Invoice Generator
- Create invoices without signing up for Helcim.
Pricing
Countries & Languages
Interface languages
Billing currencies
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About Helcim
Helcim is a payment processing platform from Helcim Inc that supports businesses of all sizes. It provides features such as online payments, invoicing, and recurring billing so companies can manage transactions efficiently. Helcim allows users to accept various payment methods including credit cards and ACH transfers. The platform also offers detailed reporting tools and inventory management. Key capabilities: online payment processing invoicing solutions recurring billing options reporting and analytics inventory management Best for: small to medium-sized businesses that need reliable payment processing solutions.
Helcim Details
Helcim's In-App Market Place
Does Helcim have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
CAD ($), USD ($)
Pros & Cons
- 1. Easy to use: The software is user-friendly, especially for those with experience in POS systems.
- 2. Excellent customer service: Helcim provides helpful and responsive customer support.
- 3. Canadian company: Supports local businesses and economy.
- 1. Account closure issues: The company has been reported to have difficulties in closing accounts promptly, leading to unexpected charges.
- 2. Lack of transparency: Issues with hidden fees and charges for inactive accounts have been reported.
- 3. Limited customization options: Some users have expressed a desire for more customization options for invoices and receipts.
Helcim's Support Options
Helcim's Alternatives
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Verifi Global Payment Gateway
Verifi Global Payment Gateway is a payment processing platform from Visa that provides secure transaction…
Vella
Vella is a multi-currency banking software from Vella Finance that provides a convenient banking use.…
Moniepoint
Moniepoint is a financial management software from Moniepoint Microfinance Bank that supports small business transactions.…
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