About HelpSite
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HelpSite Details
Vendor
HelpSite
Year Launched
2014
Location
30 N Gould St Ste R Sheridan, Wyoming 82801, US
Deployment
cloud
Training Options
documentation, live online
Countries Served
All Countries
Languages
English, Spanish, French, German, Italian, Dutch, Portuguese, Russian, Chinese, Japanese, Korean, Arabic
Users
Customer Support Agents, Support & Knowledge Managers, Internal IT & HR Teams, Content Creators, Digital Marketing Teams
Industries Served
SaaS & Technology, Customer Service & Support, Agencies & Consulting, Internal Corporate Teams, E-commerce & Retail
Tags
Support, Knowledge Base, AI, Customer Self-Service, Internal Knowledge, Support Automation, Branding.
HelpSite's In-App Market Place
Does HelpSite have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
NA
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD (A$), CAD (C$), JPY (¥), CHF (CHF), NZD (NZ$), HKD (HK$), SGD (S$), SEK (kr), DKK (kr), NOK (kr)
Pros & Cons
- Clean and user-friendly layout
- Easy FAQ and documentation setup
- Efficient for quick access to information
- Useful across multiple platforms (web and mobile)
- Accurate subject-line search in many cases
- Limited customization options
- Security and linking issues reported
- Layout redesign not intuitive for non-technical users
- Search results can be overwhelming for novice users