Intellectual Property Manager (IPM) (billetteriesoftware.com) logo

Intellectual Property Manager (IPM) (billetteriesoftware.com)

by Billetterie Software · Since 2014
No reviews yet
ActiveAvailable globallyCloud
Quick facts
VendorBilletterie Software
Year launched2014
StatusActive
Location264 Turbit Avenue, Johannesburg, Gauteng 1685, ZA
Countries servedGlobal
Languages1
Integrations3+
Free tierN/A
Free trialN/A
Contact salesYES

About Intellectual Property Manager (IPM) (billetteriesoftware.com)

Intellectual Property Manager (IPM) is a management software from Billetterie Software designed for organizing and tracking intellectual property assets. It combines detailed asset management, reporting tools, and compliance tracking so users can efficiently manage their IP portfolios. The software provides centralized access to IP information, enabling users to monitor deadlines and renewals while ensuring regulatory compliance. With features such as automated reporting and customizable workflows, IPM supports the needs of organizations with diverse IP portfolios. Key capabilities: asset tracking compliance management reporting tools user access control customizable workflows Best for: legal teams and IP managers that need comprehensive oversight of intellectual property assets.

Intellectual Property Manager (IPM) by Billetterie® Software is a purpose-built platform designed to streamline the management of complex IP portfolios for law firms, corporate legal departments, and government IP offices. The software centralizes the lifecycle of patents, trademarks, copyrights, and industrial designs, offering automated workflows that trigger timely actions such as renewals and office responses, while reducing administrative burden. Its interface, built around a centralized dashboard called MyWorkspace, provides an intuitive, scannable overview of active matters, deadlines, and communications, enhanced by an integrated events calendar and AI-guided navigation that makes it accessible to both senior partners and support staff. IPM stands out for its native integration with national registries, enabling real-time status queries and direct e-filing, as well as its omnichannel communication system that consolidates emails, calls, and chat into a single matter history. The platform is highly reliable, capable of handling thousands of records across multiple jurisdictions without performance degradation, and includes service level management features to ensure statutory deadlines are met.

Pros & Cons

Pros
  • Registry Sync provides direct, real-time links to national offices, enabling fast and accurate e-filing.
  • AI automation drastically reduces manual task creation and tracking, improving efficiency and reducing human error.
  • Omnichannel capabilities unify communication history across all client touchpoints, enhancing visibility and client management.
Cons
  • Extensive features requires initial team training, leading to a learning curve for new users.
  • Initial workflow customization can be time-consuming, delaying full implementation and adoption.
  • Pricing information is not publicly available

Features

Key features

National Registry Integration

Facilitates real-time status queries and seamless e-filing through native connectivity with national IP offices.

Automated IP Workflows

Streamlines the creation of tasks and tracking of critical due dates specifically for trade marks, patents, and designs.

AI-Driven Self-Service

Provides clients with 24/7 access to information through an intelligent chatbot and a comprehensive knowledge base.

Integrated Events Calendar

Centralizes the scheduling and monitoring of daily activities to ensure no deadlines or hearings are missed.

Service Level Management

Built-in tools that monitor and enforce service delivery standards to improve accuracy and client reliability.

Omnichannel Communication

Converts various communication streams, including emails and calls, into trackable tickets for a unified client history.

Additional features

Centralized Asset Management

Provides a single repository for managing diverse IP assets, including trade marks, patents, designs, and copyrights.

Automated Task Creation

Generates tasks automatically based on the stage of an IP matter to reduce manual administrative input.

Due Date Tracking

Monitors legal and administrative deadlines to prevent the loss of intellectual property rights due to oversight.

Matter Management

Simplifies the end-to-end handling of IP cases from initial intake to final completion and registration.

Integrated Events Calendar

Schedules and tracks daily activities, appointments, and deadlines within a synchronized system.

National Registry Native Integration

Connects directly to official registries for accurate status checks and electronic filing of applications.

Customizable Templates

Offers flexible document and workflow templates that can be tailored to specific practice areas or firm requirements.

AI-Powered Chatbot

Uses natural language processing to guide users through system features and provide solutions to common queries.

MyWorkspace Dashboard

Provides a personalized interface for users to manage their specific tasks, messages, and active matters.

Knowledge Management

Includes a searchable repository of FAQs and articles to support team collaboration and client self-service.

Omnichannel Engagement

Allows clients to interact with the firm via multiple devices and channels while keeping communication history in one place.

Performance Management Reports

Generates statistical, productivity, and performance reports to measure the efficiency of agents and departments.

Portfolio Management

Consolidates all client portfolios into a single view to assist with strategic oversight and bulk updates.

Billing and Invoicing

Integrates financial tools directly into the IP management workflow to streamline payment collection.

Automated AI Task Generation

Leverages artificial intelligence to suggest or create the next-best actions for a specific matter.

Service Level Agreement (SLA) Tracking

Monitors time-to-resolution and service standards to ensure compliance with firm or client commitments.

Jitterbit Integration Framework

Utilizes a robust integration platform to connect with existing infrastructure and other business systems.

Pricing

Free trial
Free version
Request a quote
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Countries & Languages

Global
Countries served
1
Interface languages
1
Billing currencies

Interface languages

English

Billing currencies

🇺🇸USD

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