About Hey,Listen
Hey,Listen is a feedback collection software from Ursa Minor that facilitates gathering ideas and feedback from customers to prioritize development roadmaps. It provides features for collecting ideas, obtaining feedback, and tracking bugs so teams can make informed decisions based on customer input. The app is designed to help users visualize customer preferences and needs, ensuring that product development aligns with market demands. It also simplifies the prioritization process by allowing teams to rank feedback based on its potential impact. Key capabilities: Collect ideas Get feedback Track bugs Prioritize roadmap Best for: product management teams that need to refine their product roadmap based on customer insights.
Hey,Listen by Ursa Minor is a customer engagement software designed to streamline user feedback collection and improve product development through crowd-sourced insights. Primarily targeting small businesses, software developers, and marketing teams, Hey,Listen enables users to gather feature requests, prioritize product roadmaps, and manage bugs or suggestions with ease. The main goal of the platform is to help teams stay aligned with their customers' actual needs while efficiently organizing and acting on feedback. Some of its standout features include idea boards, voting mechanisms, roadmap visibility, and feedback widgets that can be embedded directly into web products or platforms. The user interface of Hey,Listen is minimalistic yet highly intuitive, offering a smooth experience even for users with limited technical background. The clean design places user-submitted ideas at the forefront, allowing quick navigation between suggestions, status updates, and roadmaps. Categories and tags can be used to segment feedback for better organization, and users are guided clearly through the process of submitting feedback or voting on existing ideas.
Pros & Cons
- +Simple Setup: Quick and easy to start collecting feedback with minimal effort.
- +Feedback Prioritization: Clients can like ideas, making it easy to identify popular suggestions.
- +Admin Controls: Includes moderation tools like marking ideas as Planned, In Progress, or Done.
- +Affordable Plans: Offers a free forever plan and low-cost paid tiers.
- +Multi-language Support: Available in five languages—great for international use.
- −Limited Free Tier: Only allows one project on the free plan.
- −Basic Design: Feature set may be too simple for larger enterprises needing advanced analytics or integrations.
- −Trial Expiry: Extended free trial mentioned (until Jan 2020) is outdated and may cause confusion.
Features
Key features
- Customer Feedback Collection
- Enables users to gather ideas and feedback directly from their customers.
- Roadmap Prioritization
- Helps in prioritizing development roadmaps by identifying which features or ideas are most desired by the majority of clients (based on "likes").
- Idea/Bug Submission
- Allows customers to submit ideas and track bugs.
- Quick Setup
- Designed for fast implementation – log in, create a project, add ideas, and share a link.
- Client Idea Liking/Voting
- Customers can "like" ideas submitted by others (or by the admin) to indicate preference.
- Easy Idea Moderation & Status Updates
- Admins can comment on, delete ideas, and mark them with statuses like "Most likely to be implemented," "Planned," "Work in Progress," or "Done."
- Multiple Projects
- Supports the creation of various projects for different feedback needs (e.g., apps, events, processes).
Additional features
- Real-time customer engagement, Personalized messaging, Seamless integration with CRM systems, Automated response capabilities, Detailed analytics and reporting, Multi-channel communication options, Customizable workflows and templates, Data-driven decision making, Proactive outreach strategies, Support for conversational AI and chatbots.
Pricing
Monthly plans
Rabbit
USD 9
Hare
USD 19
Countries & Languages
Interface languages
Billing currencies
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About Hey,Listen
Hey,Listen is a feedback collection software from Ursa Minor that facilitates gathering ideas and feedback from customers to prioritize development roadmaps. It provides features for collecting ideas, obtaining feedback, and tracking bugs so teams can make informed decisions based on customer input. The app is designed to help users visualize customer preferences and needs, ensuring that product development aligns with market demands. It also simplifies the prioritization process by allowing teams to rank feedback based on its potential impact. Key capabilities: Collect ideas Get feedback Track bugs Prioritize roadmap Best for: product management teams that need to refine their product roadmap based on customer insights.
Hey,Listen Details
Hey,Listen's In-App Market Place
Does Hey,Listen have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Plans
Monthly plans
Rabbit
USD 9
Hare
USD 19
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), AUD ($), CAD ($), JPY (¥), CNY (¥), INR (₹), RUB (₽), BRL (R$), MXN ($), KRW (₩), ZAR (R), CHF (Fr), SGD ($), NZD ($), HKD ($), SEK (kr), DKK (kr), NOK (kr), TRY (₺)
Pros & Cons
- Simple Setup: Quick and easy to start collecting feedback with minimal effort.
- Feedback Prioritization: Clients can like ideas, making it easy to identify popular suggestions.
- Admin Controls: Includes moderation tools like marking ideas as Planned, In Progress, or Done.
- Affordable Plans: Offers a free forever plan and low-cost paid tiers.
- Multi-language Support: Available in five languages—great for international use.
- Limited Free Tier: Only allows one project on the free plan.
- Basic Design: Feature set may be too simple for larger enterprises needing advanced analytics or integrations.
- Trial Expiry: Extended free trial mentioned (until Jan 2020) is outdated and may cause confusion.
Hey,Listen's Support Options
Email Address
hello@heylisten.appHey,Listen's Alternatives
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