About HS/3
HS/3 is an enterprise resource planning (ERP) software from Infor that supports workforce management and financial operations. It combines inventory management, financial analysis, and human resources management so organizations can improve operational efficiency. This solution is designed for various industries, providing tools to manage customer relationships, simplify supply chain processes, and maintain compliance with regulatory standards. HS/3 includes features for real-time reporting and analytics, which help businesses make informed decisions based on current data. Key capabilities: inventory tracking financial reporting employee management compliance monitoring customer relationship management Best for: businesses that need comprehensive tools for managing resources and financial processes.
HS/3 BY HS/3 is a hospitality property management software developed to support hotels, resorts, and lodging operations in managing front-office and back-office activities efficiently. Its primary purpose is to centralize reservations, guest information, billing, and operational reporting into a single system. The software is positioned for hospitality businesses that require a stable and structured solution to manage room inventory, guest stays, and financial transactions with accuracy. The user interface of HS/3 is functional and traditional, reflecting its long-standing presence in the hospitality technology space. The layout emphasizes operational clarity, with clearly defined screens for reservations, check-in and check-out, guest profiles, and billing. Navigation follows a logical workflow that aligns with hotel operations, making it familiar to experienced hospitality staff. While the interface may appear less modern compared to newer platforms, it remains intuitive and efficient for daily use. In terms of functionality, HS/3 provides comprehensive tools for reservations management, front desk operations, guest history tracking, housekeeping coordination, and invoicing. It supports rate management, room assignment, and detailed reporting for operational and financial analysis.
Pros & Cons
- The modular setup is great because you only pay for the specific tools your hotel actually uses.
- Since it has been around for 25 years, the system feels very stable and reliable during peak hours.
- The interface is remarkably easy to pick up, so new front desk staff don't need weeks of training.
- Being a DEHOGA partner means the software is always perfectly aligned with local German industry standards and laws.
- Their customer service is actually human-led and responsive, which is a lifesaver when you have a technical glitch.
- The visual design of the dashboard looks a bit dated compared to some of the newer cloud-only competitors.
- You might find the automatic logout feature annoying if you frequently have to step away from the desk.
- Getting all the advanced interfaces and modules synced up can make the initial setup feel quite time-consuming.
- If you are a very small B&B, some of the higher-tier features might feel a bit too complex.
- While it is powerful, the costs can add up quickly once you start adding multiple workstations and premium modules.
Features
Key features
The software offers Basic, Professional, and Premium editions to ensure a tailored fit for everything from small guesthouses to large hotel groups.
Users can expand the core system with specific functional "building blocks" without the need for large, upfront investments.
It provides seamless connectivity to a vast marketplace of third-party providers including locking systems, POS, and heating control.
The system streamlines room status updates and staff assignments to ensure rooms are turned over efficiently for new arrivals.
It features built-in tools for targeted guest communication and automated workflows to increase direct bookings and loyalty.
The platform includes automated billing and updated tax configurations, such as the German VAT changes and E-invoicing mandates.
Additional features
Provides a centralized dashboard to handle all incoming guest bookings and stay modifications.
Stores detailed guest profiles and preferences to enable personalized service and history tracking.
Facilitates real-time communication between the front desk and cleaning staff regarding room readiness.
Generates professional invoices and handles diverse payment types including automated E-invoicing.
Supports targeted email campaigns and guest engagement strategies to drive repeat business.
Automates back-office processes and document management to reduce manual paperwork.
Tracks hotel revenue, manages accounts receivable, and ensures precision in financial reporting.
Offers optional add-ons like "better.energy" for radiator control or advanced revenue management tools.
Connects the PMS to external systems like telephone systems, restaurant cash registers, and online booking engines.
Provides deep insights into occupancy rates, RevPAR, and other critical hospitality KPIs.
Delivers regular software improvements and legal compliance updates, such as changes in VAT rates.
Offers professional consulting, remote maintenance, and staff training to maximize software utility.
Pricing
Countries & Languages
Available in
Interface languages
Billing currencies
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About HS/3
HS/3 is an enterprise resource planning (ERP) software from Infor that supports workforce management and financial operations. It combines inventory management, financial analysis, and human resources management so organizations can improve operational efficiency. This solution is designed for various industries, providing tools to manage customer relationships, simplify supply chain processes, and maintain compliance with regulatory standards. HS/3 includes features for real-time reporting and analytics, which help businesses make informed decisions based on current data. Key capabilities: inventory tracking financial reporting employee management compliance monitoring customer relationship management Best for: businesses that need comprehensive tools for managing resources and financial processes.
HS/3 Details
HS/3's In-App Market Place
Does HS/3 have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
1
Mini Apps
N/A
Pricing Options
Accepted Payment Currencies
USD ($), EUR (€), GBP (£), JPY (¥), CAD (C$), AUD (A$), CHF (Fr), CNY (¥), SEK (kr), HKD (HK$), NZD (NZ$), KRW (₩), SGD (S$), NOK (kr), MXN (Mex$), INR (₹), BRL (R$)
Pros & Cons
- The modular setup is great because you only pay for the specific tools your hotel actually uses.
- Since it has been around for 25 years, the system feels very stable and reliable during peak hours.
- The interface is remarkably easy to pick up, so new front desk staff don't need weeks of training.
- Being a DEHOGA partner means the software is always perfectly aligned with local German industry standards and laws.
- Their customer service is actually human-led and responsive, which is a lifesaver when you have a technical glitch.
- The visual design of the dashboard looks a bit dated compared to some of the newer cloud-only competitors.
- You might find the automatic logout feature annoying if you frequently have to step away from the desk.
- Getting all the advanced interfaces and modules synced up can make the initial setup feel quite time-consuming.
- If you are a very small B&B, some of the higher-tier features might feel a bit too complex.
- While it is powerful, the costs can add up quickly once you start adding multiple workstations and premium modules.
HS/3's Support Options
Email Address
support@infor.comContact
1-800-260-2640Documentation
https://www.infor.com/resources/documentationCommunity Forums
https://www.infor.com/communityHS/3's Alternatives
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