About i2x
i2x is an innovative Sales Coaching Software designed to empower sales teams with the tools and insights needed to enhance their performance, improve communication skills, and drive revenue growth.
i2x Details
Vendor
i2x
Year Launched
2017
Location
Berliner Platz 12, 41061 Mönchengladbach
Deployment
cloud, on premise, windows
Training Options
documentation, videos, live online, in person, demo, account manager, community
Countries Served
All Countries
Languages
English, German, Spanish, French, Italian
Users
Sales agents, customer support representatives, call center managers, quality assurance (QA) teams, and corporate trainers.
Industries Served
Telecommunications, finance and insurance, e-commerce, travel, and large-scale BPO
Tags
Conversation Intelligence, Real-Time Coaching, Agent Assist, Speech Analytics, Call Center AI, Sales Enablement, GDPR Compliant, Transcription, QA Automation, Contact Center Optimization.
i2x's In-App Market Place
Does i2x have an in-app market place?
Yes
How many Mini-Apps in the marketplace?
0
Mini Apps
Pricing Options
Free trial
Free version
Request a quote
Promo Offer
Accepted Payment Currencies
USD ($), EUR (€), GBP (£)
Pros & Cons
- Enhances sales performance by providing real-time coaching and feedback
- Integrates seamlessly with existing systems and applications in the oil and gas industry
- Utilizes advanced AI technology to analyze customer interactions and provide insights for improvement
- Increases efficiency and productivity by streamlining sales processes
- Improves communication and collaboration among teams through automated coaching and training features
- Does not list public flat-rate pricing, requiring a sales consultation which makes initial budgeting difficult for smaller teams
- Currently primarily supports English and German, which may be restrictive for global call centers using other languages.
- Despite GDPR compliance, real-time monitoring can occasionally face pushback from employees regarding "big brother" oversight.
- As a real-time tool, it requires stable, high-quality audio feeds from telephony systems, which can complicate initial technical setup.
i2x's Support Options
Email Address
hello@i2x.aiContact
+49 216 194 793 50