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IAM

by HTS Hi-Tech Services · Since 2013
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Active1+ countriesCloudOn-premise
Quick facts
VendorHTS Hi-Tech Services
Year launched2013
StatusActive
Locationvia della Cisterna, 10 33100 Udine (UD) – Italy
Countries served1+
Languages2
IntegrationsN/A
Free tierNO
Free trialNO
Contact salesYES

About IAM

IAM by HTS Hi-Tech Services is a compliance-driven identity account management platform focused on automating the full lifecycle of digital identities while aligning closely with European regulatory frameworks such as GDPR.

IAM by HTS Hi-Tech Services is a compliance-driven identity account management platform focused on automating the full lifecycle of digital identities while aligning closely with European regulatory frameworks such as GDPR. Designed as a centralized cloud solution with optional on-premise deployment, it streamlines onboarding and offboarding processes by integrating directly with HR systems to trigger automatic account provisioning, while continuously reconciling with Active Directory and Entra ID to eliminate ghost accounts and access discrepancies. The platform emphasizes auditability and governance, offering detailed reporting, approval flow visualization, and legally oriented features such as digital document management and administrator appointment tracking, making it particularly valuable for regulated industries. Its modular dashboard organizes Identity, Compliance, and Monitoring functions clearly, and the self-service portal reduces IT workload by enabling password resets and access requests without helpdesk intervention. Strong Microsoft ecosystem compatibility and flexible connectors for legacy systems position IAM as an effective bridge in hybrid IT environments.

Pros & Cons

Pros
  • Automates GDPR workflows including DPO appointment letters and processing records
  • Significantly reduces password reset tickets and manual account provisioning workload
  • Creates centralized single source of truth for auditors and compliance teams
Cons
  • Primarily optimized for European and Italian regulations limiting global flexibility
  • Deep HR and Active Directory integration can slow initial deployment phases

Features

Key features

Automated Identity Provisioning

Automatically manages the activation and deactivation of user identities across multiple applications to reduce errors and processing time.

HR System Integration

Synchronizes information flows directly from human resources management systems to automate user lifecycle management.

Self-Service Password Recovery

Empowers users to recover their own passwords, significantly reducing the support burden on IT departments.

Approval Flow Management

Optimizes the authorization process by integrating structured approval and release workflows for digital identities.

Compliance Documentation Management

Handles process documentation with support for digital signatures and substitute preservation to meet GDPR and audit requirements.

Additional features

Digital Identity Management

Oversees the lifecycle of digital identities for all internal and external actors involved in business processes.

Automated Provisioning

Synchronizes identities across various applications automatically to minimize manual configuration errors.

Support Process Simplification

Streamlines user activation, privilege revocation, and account deactivation through a centralized interface.

Approval Flow Management

Manages the formal approval and release processes required for granting digital identities within the organization.

Information Source Integration

Interfaces automatically or semi-automatically with existing data sources and applications to maintain data consistency.

Activity Tracking

Records and stores all activities carried out within the organization to ensure accountability and data integrity.

Centralized Information Protection

Secures and centralizes data to facilitate emergency activities and system recovery.

Reporting and Dashboards

Generates comprehensive reports that provide a detailed view of the organization’s identity management status.

Authorization Management

Controls and monitors access privileges to ensure users only have access to necessary resources.

Application Profile/Role Management

Manages specific roles and application profiles to standardize access across the company.

Pricing

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Countries & Languages

1
Countries served
2
Interface languages
19
Billing currencies

Available in

All countries.

Interface languages

EnglishItalian

Billing currencies

🇺🇸USD🇪🇺EUR🇬🇧GBP🇯🇵JPY🇦🇺AUD🇨🇦CAD🇳🇿NZD🇨🇭CHF🇸🇪SEK🇳🇴NOK🇩🇰DKK🇸🇬SGD🇭🇰HKD🇮🇳INR🇨🇳CNY🇰🇷KRW🇿🇦ZAR🇧🇷BRL🇷🇺RUB

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