IBB Mobile Plus (IBB M+)

IBB Mobile Plus (IBB M+) is a versatile mobile banking solution developed by Interbank Burundi SA to provide convenient, secure, and accessible financial services directly on users’ mobile devices, aiming to bridge the gap between traditional banking and the unbanked population. The platform allows individuals and businesses to open electronic accounts linked to their phone numbers through the mobile app, web portal, or with the help of IBB M+ agents, requiring minimal documentation and setup, which makes banking accessible even in remote areas. Once registered, users can perform a wide range of transactions, including sending and receiving money, transferring funds between accounts, paying for goods and services, settling utility bills, and topping up mobile credit, all without visiting a physical branch. The service supports both smartphones and basic feature phones through SMS, enhancing financial inclusion for users with limited internet access. Security features such as PIN authentication, encrypted transactions, and real-time monitoring ensure funds and personal data are protected, while multilingual customer support provides guidance and assistance whenever needed.